Ratings based on 863 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Phoenix
Posted Jun. 7, 2024
Staff is great
by A traveller
Posted May 27, 2024
Definitely would stay here again, Krystal has a very professional above/ beyond attitude, we were amazed by her outstanding personality, she’s a keeper !!!
by A traveller
Posted May 23, 2024
The Staff were very professional and Friendly.
*
The Hotel building we were given a room was located across the street from the main office.
NOT Convenient !
by A traveller
Posted May 21, 2024
Very accesible from freeway
by A traveller
Posted Mar. 20, 2024 on Hotels
Comment from Hotel Management
Mar. 21, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. We are glad to see that you enjoyed your stay with us! We appreciate your feedback and hope to see you again in the future.
by A traveller
Very unsavory neighborhood & under construction
Posted Mar. 20, 2024 on HotelsCheck in took way longer than it should have and the front desk staff member ignored my presence for a full 5-6 minutes and simply stated that they have a new system that she doesn't know how to work. There are LOTS of sketchy guests and the ones above our room did not sleep all night and kept fighting and moving the furniture around. I could feel EVERY bed spring in my bed. Did I mention the construction (renovating rooms) that started promptly at 7:00 AM? I couldn't check out fast enough!
Comment from Hotel Management
Mar. 21, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. We sincerely apologize that you were not satisfied during your stay with us. Your comments will be brought to our staff to ensure improvement. We appreciate your feedback and hope to see you try us again in the future.
by A traveller
Posted Mar. 20, 2024 on Hotels
Comment from Hotel Management
Mar. 21, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. We sincerely apologize that you were not satisfied during your stay with us. We would love to know more about your stay so we may ensure improvement. We appreciate your feedback and hope to see you try us again in the future.
by A traveller
Posted Mar. 18, 2024 on Expedia
Comment from Hotel Management
Apr. 7, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. Weare glad to see that you enjoyed your stay with us! We appreciate your feedback and hope to see you again in the future.
by A traveller
Posted Mar. 17, 2024 on Hotels
Quick overnight stop on way from LAS to Sedona. Clean room, fantastic staff (Tracie), very good breakfast (open, stocked, and hot at 6:00). Exactly what we were looking for. Highly recommend.
Comment from Hotel Management
Mar. 18, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. We are glad to hear that you had a wonderful stay! We appreciate your feedback and hope to see you again in the future.
by A traveller
Posted Mar. 16, 2024 on Expedia
Lovely property; visually appealing while being simple and straightforward. We were looking for a safe, pleasant spot to rest, and that is exactly what we found. I have no doubt there’s lots more about the place to like; I simply cannot speak to that as we were only there for 6 hours. Renee at the desk was kind, warm & efficient; Darlene did a fantastic job with Housekeeping. Clean, pleasant smelling, roomy! I will absolutely come back here again. They also have an impressive breakfast spread with both cold and Hot items!
Comment from Hotel Management
Mar. 16, 2024 by Renee - Front Desk Supervisor, Hotel Management
Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us! We will pass along your comments of praise to those employees you mentioned. We appreciate your feedback and look forward to a possible future stay!
