Note fondée sur 589 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mars 2024 sur Expedia
Lovely room and great team
Commentaires de Gestion de l’hôtel
31 mars 2024 par Cheryl Clough, Gestion de l’hôtel
Dear valued guest,Thank you so much for taking the time to leave a review. I am so pleased that you have had an enjoyable stay and our team have looked after you well.I hope to welcome you back again soon,Cheryl CloughHead of guest experience
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mars 2024 par Cheryl Clough, Gestion de l’hôtel
Dear guest,Thank you for taking the time to leave a rating of your recent experience. I hope to welcome you back again in the near future.Kindest regards,Cheryl CloughHead of guest experience
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Nice comfortable hotel. Good service.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Cheryl Clough, Gestion de l’hôtel
Dear Aileen,Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regards,Cheryl CloughHead of guest experience
par un voyageur
Clean and great facilities
Publié le 15 févr. 2024 sur HotelsClean good value and good facilities
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Cheryl Clough, Gestion de l’hôtel
Dear Timoth,Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regards,Cheryl CloughHead of guest experience
par un voyageur
Great stay with friends
Publié le 13 févr. 2024 sur HotelsI stayed in room 256, a junior suite. It was spacious and clean, with a balcony ( looking onto the car park but if you looked to the distance it was a nice view. Unfortunately it was too cold to enjoy sitting outside.
Bathroom was clean and spacious with a TV at the end of the bath - shame the bath wasn’t big enough for 2. The shower was great.
Having a just to get water and milk was great to be able to put it in the fridge and have fresh milk for a cuppa in the morning.
All staff were polite and friendly.
Only shame was the hotel charge extra for using the spa if you don’t book direct with them.
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Cheryl Clough, Gestion de l’hôtel
Dear Justine,Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regards,Cheryl CloughHead of guest experience
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Cheryl Clough, Gestion de l’hôtel
Dear Guest,Thank you for your feedback, I am delighted to hear you enjoyed your stay with us and look forward to welcoming you back again soon.Kind regards,Cheryl CloughHead of guest experience
par un voyageur
Publié le 30 janv. 2024 sur Expedia
Friendly staff, Comfortable
Some aspects of room servicing not optimal
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Cheryl Clough, Gestion de l’hôtel
Dear Guest,I am pleased to see that overall you have had a positive experience with us. Your comments regarding room servicing will be discussed with our housekeeping team to see what improvements could be made.I hope to welcome you back again soon.Kindest regards,Cheryl CloughHead of guest experience
par un voyageur
Publié le 29 janv. 2024 sur Hotels
par un voyageur
Publié le 25 janv. 2024 sur Hotels
par un voyageur
Publié le 23 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Cheryl Clough, Gestion de l’hôtel
Dear Marcus,Thank you for your feedback, I am pleased to see that on the whole you enjoyed your stay with us although i can see that there are areas that require improvements.All ratings are used to help us identify where those improvements are required. I hope that we have the opportunity to welcome you back in the future so that you can see how your ratings have helped us provide a better standard.Kind regards,Cheryl CloughHead Of Guest Experience
