Ratings based on 531 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Las Vegas
Posted Feb. 13, 2024 on Expedia
An absolute stunner hotel in a fun neighborhood with lots of fantastic, walkable food options.
This place is worth it for the amazing balcony, and the beach views out of the ocean (especially at sunset) are incredible. We loved it.
Comment from Hotel Management
Mar. 18, 2024 by Gam Limwong, Hotel Management
Dear Tom, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.
by A traveller
Posted Feb. 10, 2024 on Expedia
My husband and I stayed in a garden villa suite for 14 nights and absolutely loved our stay. The staff were super friendly and accommodating. The bed was extremely comfortable and overall our room was spacious enough. The location is superb. Walk to restaurants, bars, shopping, massage. The pool and beach were relaxing and enjoyable. Breakfast was generally tasty and had enough variety. Overall an excellent place to stay!
Comment from Hotel Management
Mar. 18, 2024 by Gam Limwong, Hotel Management
Dear Leanne, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.
by A traveller
Posted Feb. 3, 2024 on Expedia
Comment from Hotel Management
Mar. 18, 2024 by Gam Limwong, Hotel Management
Dear Simona, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.
by A traveller
Posted Feb. 1, 2024 on Expedia
The property is very well located. We mostly enjoyed our stay there but rated it only 3 stars because our room was very much in need of a refurb. Also the house keeping was very poor. Bathroom rarely cleaned and often didn't leave water, toilet paper and new towels. The sink was terribly pitted and stained black, we bought some cleaning stuff but was beyond help.
On the plus side, although small, the pool area was nice and right on the beach. The breakfast was good, and the staff at the restaurant nice and helpful.
Comment from Hotel Management
Feb. 2, 2024 by Gam Limwong, Hotel Management
Dear Kevin,Thank you very much for taking your precious time to share your experience with us.We agreed on the point that you mentioned, and we put on our improving plan and will do it later in the low season period. On behalf of the management team, we would like to apologize for any inconvenience.We are looking forward to having the opportunity to welcome your stay to our resort and serving you the best service again in the future.
by A traveller
Posted Jan. 30, 2024 on Expedia
No hot water at all the pillows smell mouldy and the room is very outdated also avoid at all costs!
Comment from Hotel Management
Mar. 18, 2024 by Gam Limwong, Hotel Management
Dear Ashley, Thank you very much for taking your precious time to share your experience with us.We sorry to heard that your room is no hot water and the pillows moldy smell, we agreed on the point of outdated then we put to our maintenance plan in the future.On behalf of the management team, we would like to apologize for any inconvenience.We are looking forward to having the opportunity to welcome your stay to our resort and serving you the best service again in the future.
by A traveller
Posted Jan. 27, 2024 on Expedia
Pool was excellent. Right on the beach and great restaurant with happy hour. Staff was very polite and helpful. Massage ladies were wonderful. Room was a villa with balcony on 2nd floor, very private. Close to many restaurants and convenience stores. Easy for tours pick up at lobby. Great relaxing time. Recommended and worth the price, not far from the airport.
Comment from Hotel Management
Mar. 18, 2024 by Gam Limwong, Hotel Management
Dear Chris, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.
by A traveller
Excellent stay
Posted Dec. 19, 2023 on HotelsEasy check-in, Staff all very courteous and professional. Although the pool was out of use for the majority of our stay a nearby alternative was offered till problem was rectified. Would recommend for anyone staying in the area.
Comment from Hotel Management
Dec. 21, 2023 by Gam Limwong, Hotel Management
Dear John,Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!Please be informed that at the moment our pool is finished and open properly. On behalf of the management team, we would like to apologize for any inconvenience.We are looking forward to having the opportunity to welcome you to our resort again.
by A traveller
Posted Oct. 26, 2023 on Hotels
Comment from Hotel Management
Oct. 27, 2023 by Gam Limwong , Hotel Management
Dear Winston, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.
by A traveller
Posted Sep. 25, 2023 on Expedia
We have just returned from our stay. It was wonderful. The staff were incredibly helpful and kind. The amenities worked very well for us. The convenience of having our room in a straight shoot to the pool then beach was amazing! I had read some disappointing reviews before we arrived and was a bit nervous however I can speak to the kind natured very helpful staff who helped book and plan all our day trips and activities upon arrival as well as the beautiful location. There are some hotels on here that we almost booked. Thank heavens we didn't. Some we walked by on our trip and they are very poor. Bad location and unkept amenities. Advice for other travelers be sure and look at the location on google maps. One hotel was stunning however you had to cross the main road any time you wanted to get to the pool and beach facilities! Not with this place. You are right on the beach! We literally drank Mai Thai's and lay on the beach it was GLORIOUS! Thank you to the beautiful staff. We look forward to seeing you again in the future.
Comment from Hotel Management
Sep. 27, 2023 by Gam Limwong , Hotel Management
Dear Audrey, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We will forward your comment to our staff to be encouraged on their job.We are looking forward to having the opportunity to welcome you to our resort again
by A traveller
Posted Sep. 11, 2023 on Expedia
This is a nice affordable hotel set in lush grounds and with access straight onto the beach. Restaurants and bars are all within walking distance. The staff were friendly and helpful. The rooms are of a decent size and I appreciated having a balcony.
Comment from Hotel Management
Sep. 12, 2023 by Gam Limwong, Hotel Management
Dear Michael, Thank you very much for taking precious time to share your experience with us. We appreciate your feedback!We are looking forward to having the opportunity to welcome you to our resort again.
