Ratings based on 940 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 24, 2024 on Expedia
Pleasant stay
by A traveller
Posted Feb. 21, 2024 on Expedia
by A traveller
6 Stars
Posted Feb. 17, 2024 on HotelsOur first stay and very happy with how clean and hassle free staying with Dash. Location is convenient too. If not for the inconsiderate and noise pollution by guests came from china on this trip, our stay would be perfect. Do note there is no daily housekeeping becos this is a service apartment not hotel which we are totally fine since we prefer not to be disturb. Will be great if there is a phone in the room incase of emergency. The rest is good.
by A traveller
bed too small
Posted Feb. 5, 2024 on Hotelsthe bed is too small for 2 person
by A traveller
Posted Feb. 2, 2024 on Expedia
The concierge staff was well trained and provided an excellent service. The hotel was on a convenient spot based on traveling or walking distance to famous attractions.
by A traveller
Posted Jan. 26, 2024 on Expedia
Convenient location.
by A traveller
Posted Jan. 18, 2024 on Expedia
by A traveller
Posted Jan. 17, 2024 on Expedia
Customer service needs a lot of improvement.
by A traveller
Posted Jan. 15, 2024 on Hotels
by A traveller
Posted Jan. 15, 2024 on Expedia
We extended our stay here twice and ended up spending 7 nights. The staff was friendly and helpful especially Yuko and Sarah. They gave some great suggestions for restaurants and was very helpful with directions.
One of the major complaints I see is people complaining about is the size of the beds. Be mindful that this is Hong Kong. The rooms are going to be smaller. A queen size bed is much smaller than a regular size American queen. That goes for all sizes of beds. So be mindful of this when selecting your hotel. The hotel does not provide daily house keeping. So if that’s your desire than this hotel is not for you. One other important thing to note is the rooms do not have heat. Only AC. So if you are one to get cold easily than again this hotel is not for you. A couple of things that make this hotel a great choice is the location. Restaurants galore right out the front door and the MTR train station is only two blocks away. Lastly the hotel offers a lounge area in the basement for an extra $70HK. The lounge has a full on kitchen, coffee maker, big screen TVs, laundry machines, a yoga or meditation room with limited dumbbells. Definitely worth the extra $70.
Overall, I definitely would recommend this hotel.
Comment from Hotel Management
Jan. 31, 2024 by Community Team, Hotel Management
Dear Kerby,Thank you for sharing your detailed and positive feedback about your extended stay at our property. We're thrilled to hear that you had a great experience and that our staff, especially Yuko and Sarah, provided friendly and helpful service. It's wonderful to know that their suggestions for restaurants and directions were valuable to you.Regarding the size of the beds, we appreciate your understanding that space can be limited in Hong Kong. We strive to provide comfortable accommodations within the constraints of the city's size limitations. We also appreciate you mentioning that our hotel does not provide daily housekeeping and that the rooms do not have heating, as this information is important for potential guests to consider when making their selection.We're glad that you found our location convenient, with a variety of restaurants nearby and the MTR train station within walking distance. Additionally, we're pleased to hear that you enjoyed our basement lounge area, which offers various amenities for an additional fee. We're glad you found it to be worth the extra cost.Thank you for recommending our property. We truly appreciate your support and hope to have the pleasure of welcoming you back in the future. If you have any further comments or need any assistance, please feel free to let us know.
