Ratings based on 448 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 27, 2020 on Expedia
Comment from Hotel Management
Jun. 29, 2020 by Zuzanna Koźmińska - Reception Manager, Hotel Management
Dziękujemy za poświęcenie czasu na napisanie opinii - wszystkie Państwa uwagi są dla nas bardzo ważne. Pozdrawiamy i zapraszamy ponownie.
by A traveller
Posted Mar. 1, 2020 on Expedia
The little touches were lovely eg, biscuits, coff, tea etc
Comment from Hotel Management
Mar. 1, 2020 by Angelika Gabor - Assistant Manager, Hotel Management
Thank you for your fantastic feedback. We are very happy that you enjoyed your stay in our aparthotel. Be welcome during the next visit in Krakow.
by A traveller
Posted Feb. 28, 2020 on Hotels
by A traveller
Posted Feb. 14, 2020 on Expedia
Comment from Hotel Management
Feb. 14, 2020 by Angelika Gabor - Assistant Manager, Hotel Management
Thank you for your review. We are very happy that you enjoyed your stay in our aparthotel.
by A traveller
Posted Feb. 12, 2020 on Expedia
This apartment was lovely and spacious with the added bonus of a dish washer and washing machine. Would comfortably sleep 6.
Comment from Hotel Management
Feb. 12, 2020 by Aleksandra, Hotel Management
Thank you for your review. It is very important to us. We are very happy that you enjoyed your stay in our aparthotel.
by A traveller
Posted Feb. 10, 2020 on Expedia
Easy access to the city wish they had better English channels on tv
Comment from Hotel Management
Feb. 11, 2020 by Aleksandra, Hotel Management
Thank you for your review. It is very important to us. We are very happy that you enjoyed your stay in our aparthotel.
by A traveller from Conwy Wales
Posted Feb. 5, 2020 on Expedia
Having to ask at reception for toilet roll 😯no milk in the room for cup of tea room was spotless helpful staff would definitely stay again straight forward 20minutes walk to the main square 🙂
Comment from Hotel Management
Feb. 5, 2020 by Zuzanna Koźmińska - Reception Manager, Hotel Management
We are very pleased reading your opinion and proud that our vision of apartments and standard fully meets your expectation. We do our best to increase standard and level of comfort in Lux Aparthotel also our staff make every effort to be professionals. Be welcome during the next visit to Krakow.
by A traveller
Posted Feb. 3, 2020 on Expedia
The property is nice not the apartment smelled like
Comment from Hotel Management
Feb. 3, 2020 by Aleksandra, Hotel Management
During the next visit let us know about any problem. We hope that you spent a nice time in Krakow and that you will visit us again
by A traveller
Posted Jan. 30, 2020 on Expedia
Friendly staff who went out of their way to make sure we had everything we needed, lovely clean room with comfy beds and crisp clean white sheets. We had everything we could need.
Comment from Hotel Management
Jan. 30, 2020 by Zuzanna Koźmińska, Hotel Management
We are very pleased reading your opinion and proud that our vision of apartments and standard fully meets your expectation. We do our best to increase standard and level of comfort in Lux Aparthotel also our staff make every effort to be professionals. Be welcome during the next visit in Krakow.
by A traveller
Posted Jan. 27, 2020 on Expedia
Property was very clean with great facilities
Staff were helpful and friendly
Comment from Hotel Management
Jan. 27, 2020 by Zuzanna Koźmińska, Hotel Management
Thank you for your fantastic feedback. We are very happy that our apartments met your requirements. We are doing everything to our guests feel the best while staying.
