Ratings based on 21 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Aug. 12, 2022 on Hotels
Comment from Hotel Management
Aug. 18, 2022 by Nelly, Hotel Management
Very sorry, what problems did you have during your accommodation? We will happy to change alls for your comfort.
4 out of 5
by A traveller from Richmond

This traveller left a rating score only Posted Sep. 2, 2021 on Expedia
4 out of 5
by A traveller

Good base in excellent location

Posted Aug. 31, 2021 on Hotels
Overall we had a good stay at Centrooms. Communication before our stay was very good and an airport transfer was arranged through Centrooms which was appreciated since we were arriving in the early hours of the morning with a baby. First impressions weren't the best as it was a walk through a dark back yard to get to our block and the entrance/stairwell are very old. Once inside though, the apartment was bright, airy and clean with everything we needed for our 3 day stay. The baby cot was set up as requested.⁷ Our only complaints are that the bedroom air con didn't work and we had no cleaner until our last day. The best thing about centrooms is the location though, it honestly couldn't be better
Comment from Hotel Management
Oct. 20, 2021 by Nelly, Hotel Management
Thank you very much for your staing and reply!! Will waiting for you again! I will in very nice connect with you all your period by phone and send to you our maids for your request every day beacouse we can not see when your baby not sleep and afraid to wake baby, sorry for them! And master by airconditioner said after your check out that all worked, thank you I will call to him again.
5 out of 5
by A traveller

Very comfortable location,good service, fair price

Posted Dec. 29, 2019 on Hotels
Very Good service. Reception desc open 24 hours. Every day cleaning service. Excellent location.
Comment from Hotel Management
Dec. 31, 2019 by Alex, Hotel Management
Thank you very much, friends, such reviews are very important to us !!! We will be glad to see you again with us!
5 out of 5
by A traveller

Posted Nov. 4, 2019 on Hotels
Comment from Hotel Management
Nov. 11, 2019 by Nelly, manager, Hotel Management
Thank you for your accommodation and feedback! Waiting for you next time!!
5 out of 5
by A traveller

Posted Sep. 25, 2019 on Hotels
Had a great stay, really enjoyed it. Important to keep in mind that it is an apartment in the centre of a big city so it can get a bit loud outside the window.
Comment from Hotel Management
Sep. 27, 2019 by Nelly, manager, Hotel Management
Thanks for staying with us. We appreciate your feedback! Waiting for you next time!!
4 out of 5
by A traveller

Good apartment hotel

Posted Apr. 30, 2019 on Hotels
Excellent location, a few steps to Arena City. A bit ruined building, a very good refurbished room. Very clean. Kitchen, tv, comfy bed, good wifi. I recommend
Comment from Hotel Management
May 21, 2019 by Nelly Ignatova, manager, Hotel Management
Thanks for staying with us.We appreciate your feedback! Very sorry, but building is property of the city Kiev and historical building - we can change nothing by low , but we try to make maximum comfort inside!
4 out of 5
by A traveller

Nice apartment, but the building has its issues

Posted Oct. 30, 2018 on Hotels
Overall a good place to stay, the apartment is nicer than you would expect based on the look of the main building inside and out. We were advised to avoid using one of the two door locks when leaving the apartment. One of my party wasn’t sure which one to avoid using and locked it. When trying to unlock the room again the key broke and struggled to get help with the issue. We had to pay a fine for breaking the key of a lock which probably shouldn’t even be on the door. One day we were provided hand towels only and the shower towels were removed. We had to wait for the next day to get these as they seemed to be short.
Comment from Hotel Management
Jul. 24, 2019 by Nelly, manager, Hotel Management
Thanks for staying with us.We appreciate your feedback! Very sorry, but building is property of the city Kiev and historical building - we can change nothing by low , but we try to make maximum comfort inside!Waiting for us next time!
4 out of 5
by A traveller

Posted Feb. 18, 2021 on Hotels
Gostamos muito da estádia, pertinho de tudo no centro de Kiev
Comment from Hotel Management
Feb. 19, 2021 by Nelly, Hotel Management
Thank you very much for the accommodation and feedback!! Waiting for you again!!
5 out of 5
by A traveller

Perfect stay

Posted Mar. 13, 2020 on Hotels
Excellent and calm stay with vey efficiemt staff. I highly recommend.
Comment from Hotel Management
Mar. 16, 2020 by Nelly, Hotel Management
THANK YOU VERY MUCH!! WELLCOME AGAIN!!