Note fondée sur 723 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION. We are very pleased to learn from your rating that your stay appears to have been enjoyable. We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience.Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.
par un voyageur
Super Hôtel
Publié le 8 janv. 2024 sur HotelsHôtel impeccable, notre chambre était grande et confortable avec un super design. Personnel a notre écoute. A refaire
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION and taking your time to share your experience. We appreciate your feedback and are glad to hear that you had a positive experience with us.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.At THE CELESTINE KYOTO GION, we strive to provide a great experience for all our guests, and we are thrilled to know that our guest room left a positive impression on you.Once again, your feedback is highly appreciated and we look forward to welcoming you back to HOTEL THE CELESTINE KYOTO GION.
par un voyageur
Publié le 21 juill. 2023 sur Expedia
It is a wonderful location and a beautiful hôtel.
Commentaires de Gestion de l’hôtel
23 juill. 2023 par Hotel The Celestine Kyoto Gion, Gestion de l’hôtel
Thank you very much for staying at Hotel The Celestine Kyoto Gion and for your valuable feedback.It is our great pleasure to know that you enjoyed our room. Our hotel is located on the famous Yasaka-dori street filled with several high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfortable with a walk-in their spacious and peaceful garden.We believe that your style is very important to make your stay meaningful.Our concept of "private style" is to create "a place where you can stay as if you were at home".And we will provide you with a place where you can "come home to yourself" at any time.Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.Front Office Manager
par un voyageur
Publié le 24 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
16 mai 2023 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION. We are very pleased to learn from your rating that your stay appears to have been enjoyable. We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience.Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.
par un voyageur
beautiful hotel in gion district
Publié le 22 févr. 2020 sur HotelsHotel well decorated and well located in Gion district
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment.
We are delighted to know that you were satisfied with our design and location. We designed to shift the traditions and history of Kyoto into the modern day, guest rooms use the beauty of spatial design. From the interior design to the amenities, each and every item in the guest rooms has been carefully chosen to provide a truly relaxing private room.
It is our great pleasure to know that you enjoyed our unique location in the middle of Gion District. Our hotel is located on the famous Yasaka-dori street filled with a number of high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfort by a walk in their spacious and peaceful garden.
Thank you so much again for taking the time to offer your valuable comment. We hope to welcome you all back again soon.
Front Office Manager
par un voyageur
Publié le 30 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
1 nov. 2019 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION.
We read your rating with a great concern that we could not meet your satisfaction.
We trust that we can only further improve hotel services through guests feedback.
Should you have any suggestions or comments on your latest visit, we appreciate it very much if you could share with us.
Again, thank you very much for having chosen to stay with us amongst many other hotels.
We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.
Front Office Manager
par un voyageur
excellent hôtel, très très bien situé
Publié le 20 oct. 2019 sur HotelsCommentaires de Gestion de l’hôtel
20 oct. 2019 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment.
It is our great pleasure to know that you enjoyed our unique location in the middle of Gion District. Our hotel is located on the famous Yasaka-dori street filled with a number of high-end restaurants called 'Ryotei', as well as the Kenninji temple at the front of the hotel, the oldest 'Zen' temple in Kyoto. You can feel comfort by a walk in their spacious and peaceful garden.
Again, thank you very much for having chosen to stay with us amongst many other hotels.
We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.
Front Office Manager
par un voyageur
Publié le 26 mai 2019 sur Expedia
Commentaires de Gestion de l’hôtel
27 mai 2019 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION.
We are very pleased to learn from your rating that your stay appears to have been enjoyable.
We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience.
Again, thank you very much for having chosen to stay with us amongst many other hotels.
We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.
Front Office Manager
par un voyageur
Publié le 10 mai 2019 sur Hotels
Service et propreté impeccables. Par contre le restaurant de l’hôtel est très cher et n’offre que des menus complets. On nous avait placé dans une chambre au premier étage sans vue. Devant notre désappointement on nous a déplacé au cinquième étage avec très belle vue sur les collines avoisinantes.
Commentaires de Gestion de l’hôtel
11 mai 2019 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION, and taking your time to share your valuable comment.
We wonder if you would not mind writing back in English.
With regards to the cost of meals at our restaurant, we are disappointed to read that we could not live up to your expectation at this time. As you may know, amounts are provided based on the standard restaurant rate in Kyoto. Let us clear that our service mission is definitely guest's satisfaction. We are creating an environment which accommodates experiences they take away with them as a wonderful memory.
Firstly, please accept our sincere apologies for the issue you experienced about you room which is placed on the first floor. Also we are relived that you liked the new room which is on 5th floor with view of surrouding hills. We totally hope you enjoyed the room during your stay.
Once again, your feedback is highly appreciated and we look forward to welcoming you back to HOTEL THE CELESTINE KYOTO GION.
Front Office Manager
par un voyageur
Publié le 10 mai 2019 sur Hotels
Commentaires de Gestion de l’hôtel
10 mai 2019 par Front Office Manager, Gestion de l’hôtel
Thank you very much for having stayed at HOTEL THE CELESTINE KYOTO GION.
We are very pleased to learn from your rating that your stay appears to have been enjoyable.
We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience.
Again, thank you very much for having chosen to stay with us amongst many other hotels.
We all look forward to the opportunity to welcome you back to HOTEL THE CELESTINE KYOTO GION in the near future.
Front Office Manager
