Ratings based on 554 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from MISSION VIEJO
Posted May 30, 2024
Comment from Hotel Management
May 31, 2024 by Paradise Hot Springs Team, Hotel Management
Thank you so much for your review! We're thrilled to hear you enjoyed your stay and appreciated our services.We look forward to welcoming you back on your next visit
by A traveller
Posted Apr. 22, 2024
Loved this property. Small so was not overwhelming like the resort next door. It was very quiet and felt private. Staff was very helpful. Enjoyed the springs and food.
Comment from Hotel Management
Apr. 22, 2024 by Paradise Hot Springs Team, Hotel Management
We're delighted to hear that you loved our property! We strive to create a cozy and intimate atmosphere for our guests, and we're glad to hear that you found it quiet and private. It's wonderful to know that our staff was helpful and that you enjoyed both the hot springs and the food. Thank you for sharing your positive experience, and we hope to have the pleasure of welcoming you back again soon for another relaxing stay!
by A traveller
Posted Mar. 9, 2024 on Expedia
one of the best location in la fortuna
Comment from Hotel Management
Mar. 12, 2024 by Paradise Hot Springs Team, Hotel Management
Thank you for your review! We're delighted to hear that you enjoyed your stay with us. La Fortuna offers so many incredible options, and we're thrilled to be considered one of the best places to stay here! We hope to welcome you again in the future. Best regards!
by A traveller from Littleton
Posted Mar. 7, 2024 on Expedia
Lovely Stay. I would recommend staying here. Nice small resort feel with amazing views, wonderful hot springs, lovely rooms and great location.
Comment from Hotel Management
Mar. 16, 2024 by Paradise Hot Springs Team, Hotel Management
It sounds like you had a fantastic experience! Thanks for sharing your positive feedback. Hot springs and picturesque views can make any stay memorable. I hope others get to enjoy the same wonderful experience you had.
by A traveller from Tampa
Posted Mar. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by Paradise Hot Springs Team, Hotel Management
Thank you for choosing our hotel for your stay! We sincerely appreciate your feedback and rating. We are constantly looking for ways to improve and provide the best possible experience for our guests. If there's anything specific you think we could do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and exceed your expectations in the future.
by A traveller
Posted Mar. 3, 2024 on Expedia
TLDR...The resort is absolutely beautiful, the views of the volcano are majestic. We only ate breakfast there, but I personally cannot understand why some people rate the breakfast badly, I'll explain later.
Notes for Paradise Hot Springs Resort. I hope this helps.
Checked in 2/23 through 2/27.
We got delayed at the Liberia airport and our rental was given away. So after every single rental car representative at the airport had only 1 luxury SUV left, for $1200 for 8 days, I called Amex Yravel and somehow they found me a car for $500, weird.
So I'd planned to be at Paradise around 545 pm and avoid having to drive on unfamiliar roads at night. I was also concerned the Resort would give away my room if I showed up late but I was able to easily communicate with the hotel via Whatsapp and let them know we'd be late.
It's supposed to be a 2 hr 45 minute drive, but in the dark, in the mountains, in an unfamiliar place it was a 3 hr and 20 minute drive. Avoid driving at night in Costa Rica if you haven't done it before.
Check in was an absolute breeze, and I immediately felt my anxiety from the white knuckle drive.
They had a man come down, load up our bags and bring us to our room. We got a suite that was facing Arenal Volcano.
I can say this was the nicest, most spacious suite I have ever seen! We were on a 3rd story suite with an incredible view of Arenal Volcano.
The room was immaculate. Huge bedroom, another room with couches and minibar/coffee/fridge area, a
Comment from Hotel Management
Mar. 7, 2024 by Paradise Hot Springs Team, Hotel Management
Thank you so much for your glowing review! We're thrilled to hear that you found our resort to be absolutely beautiful and enjoyed the majestic views of the volcano. We're delighted that you had a smooth check-in process and that our communication via WhatsApp helped alleviate any concerns about arriving late. It's wonderful to hear that you found your suite to be spacious, immaculate, and with an incredible view of Arenal Volcano. We appreciate your recommendation about avoiding driving at night in Costa Rica for those unfamiliar with the roads. We hope to welcome you back for another fantastic stay in the future!
by A traveller
Posted Mar. 2, 2024 on Expedia
It was really pretty and clean. It’s not too big of an area so we didn’t have to walk too far for anything. The rooms and bathroom were big and very clean. Breakfast buffet had a few options and was very good as well. Hot spring pools were amazing. Overall it was great experience. Thank you for having us!
Comment from Hotel Management
Mar. 4, 2024 by Paradise Hot Springs Team, Hotel Management
Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us and found our facilities clean and well-maintained. We strive to provide a welcoming and comfortable environment for all our guests, and we're pleased to hear that we met your expectations. We hope to have the pleasure of welcoming you back in the future. Thank you for choosing our hotel!
by A traveller from Silver Spring
Posted Feb. 26, 2024 on Expedia
We had a wonderful time here! We stayed in a beautiful room with a view of the volcano, a balcony, and a private hot tub. The hot springs were quiet and very relaxing and the grounds are beautiful. The staff were incredibly friendly and helpful - Kerilyn organized activities for us and she and the front desk staff ensured that everything went smoothly. We enjoyed hanging bridges, La Fortuna waterfall, a night walk, and a sunset cruise on Lake Arenal. All of our events were fun and well-done. We enjoyed massages and just generally had a fabulous time. This is a perfect place to relax and enjoy Costa Rica!
Comment from Hotel Management
Feb. 27, 2024 by Paradise Hot Springs Team, Hotel Management
We're thrilled to hear that your stay was wonderful! We're delighted that you enjoyed our room with a view of the volcano, balcony, and private hot tub. It's also wonderful to hear that you found our hot springs quiet and relaxing, and that you felt well taken care of by our staff. Thank you for choosing us as your destination to unwind and enjoy Costa Rica! We look forward to welcoming you back in the future.
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Paradise Hot Springs Team, Hotel Management
It is an honor for us to know that your experience with us was exceptional.At Paradise Hot Springs, we continuously strive to provide our guests with the highest quality service and an unforgettable experience. Your positive feedback further motivates us to continue improving and exceeding your expectations in the future.Thank you for choosing our hotel and for taking the time to share your experience. We look forward to welcoming you again on your next visit.
by A traveller
Posted Feb. 19, 2024 on Expedia
i was just what we were looking for. quiet and relaxing. Extremely pleasant staff was very helpful on advising and booking excursions. Would definitely recommend it to others as well as return again.
Comment from Hotel Management
Feb. 25, 2024 by Paradise Hot Springs Team, Hotel Management
Hello and thank you for your feedback! We're thrilled to hear that your stay at our hotel was just what you were looking for: quiet and relaxing. Providing a welcoming atmosphere and exceptional service is our top priority, so it's wonderful to hear that our staff was extremely pleasant and helpful during your visit. We're delighted that you enjoyed the excursions we recommended and assisted with booking. It would be our pleasure to welcome you back in the future, and we're grateful for your recommendation to other travelers. We look forward to seeing you again soon!
