Note fondée sur 233 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Its fine
Publié le 18 mars 2024 sur HotelsThese rooms are fine. Good location but very basic. Not as nice as the photos.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Sonder , Gestion de l’hôtel
Thanks for staying with us and providing a review. We're sorry your stay fell short of expectations. We hope to be able to host you again and show you a better visit.
par un voyageur de Southworth
Publié le 15 mars 2024 sur Expedia
A great stay in the heart of the hip district of Laguna Beach. Very comfortable king bed with 6 luxury pillows. Nice hot tub and enjoyed the deck and veranda on 4th floor. There are great dining options very close by Sapphire was one.
par un voyageur
Publié le 13 mars 2024 sur Expedia
Great location!! There are trolley and bus pick ups within a block away. Lots of cute boutiques and coffee shops. Everyone is very casual. The ocean is across the street with public beaches within 6 blocks to a mile. The property is nice, but not brand new. The pool area is nice too. There is a lot of sitting and lounging room on the fourth floor. The private balcony with my room was great to have coffee in the morning. The rooms are quite spread out. I was by myself and a little worried about my room entrance from the outside. There is a shorter locked fence. There are windows. If going alone I would make sure you have a more secure room. Nothing happened nonetheless. Other than that it was a very pleasant stay.
par un voyageur
Publié le 13 mars 2024 sur Expedia
Loved this property! It was self-in check-in and everything was super easy. We absolutely enjoyed our stay and have no negative commentary. We’ll definitely be staying again.
par un voyageur
Publié le 10 mars 2024 sur Expedia
!
par un voyageur
Publié le 4 mars 2024 sur Hotels
Hotel was nice and clean! Service is great. Only complaint is first floor rooms are very loud. Had I known this was only option would have changed stay
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Sonder, Gestion de l’hôtel
Hi Rodolfo, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Sonder, Gestion de l’hôtel
Hi Shauna, thank you for leaving a review. We’re sorry you were unsatisfied with your stay. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.
par un voyageur
Publié le 9 févr. 2024 sur Hotels
It was great! We did not like our first floor room so they gave us something else.
par un voyageur
No sleep for this unhappy guest!
Publié le 6 févr. 2024 sur HotelsMy room was on the first floor, a few feet below street level, right net to the exit. I was quite pleased initially; the room was clean and charming. My first night after work, the individual directly above me thought it was appropriate to invite a bunch of friends over for a party at 2am. I'm a light sleeper and tried to drown out the noise with the AC unit without much success. The second night, the exact same thing happened again; I was not a happy camper going to work just a few hours after the party above dissipated. The third night there was no party, just some cretin aimlessly stomping around. To top it off, the lack of sleep left me with a head cold. So what started as a nice trip, basically ended in disaster.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Sonder, Gestion de l’hôtel
We're sorry about the disturbance and inconvenience you experienced during your stay, Charles. We understand how frustrating this must have been, especially after a long day of work. You can always reach our support team 24/7 during your stay. We would've been happy to deliver a white noise machine and earplugs as well as talk to the guest to ensure our house rules were being followed. We truly value your feedback and hope to have the opportunity to welcome you back for a more relaxing visit in the future.
