Note fondée sur 2 859 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juin 2024 par Hotel Management team, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 9 déc. 2023 sur Expedia
Dated hotel, in need of serious renovations and redesign, but very clean and quiet.
Staff extremely nice.
Commentaires de Gestion de l’hôtel
13 déc. 2023 par Richard Leivas, Gestion de l’hôtel
Hi Benoit,Thank you for sharing your feedback and will use it to improve. We have plans for significant improvements in the near future, including a room renovation, new elevators, new hotel key system and a refreshed Casino floor. We sincerely appreciate your choice to choose Harrah's Laughlin as your vacation destination and hope for the opportunity to earn your 5-star rating in the near future.Harrah’s Laughlin
par un voyageur
Publié le 2 août 2024 sur Expedia
I enjoyed my vacation thank you .
Commentaires de Gestion de l’hôtel
4 août 2024 par Harrah's Laughlin, Gestion de l’hôtel
Hi Niurkys,Thank you for sharing your feedback. We sincerely appreciate your choice to choose Harrah's Laughlin as your vacation destination and hope for the opportunity to earn your 5-star rating in the near future.
par un voyageur
Publié le 2 août 2024 sur Expedia
The property is outdated. The elevators were always full so you had to wait a long time for an elevator . Si ce we were on the second floor I took the stairs
Commentaires de Gestion de l’hôtel
4 août 2024 par Harrah's Laughlin, Gestion de l’hôtel
Hi Emmanuel,Thank you for providing your feedback and informing us of your experience. We set high standards for ourselves and are truly sorry to learn of your experience. Our Housekeeping Leadership has been advised of the breakdown and we will use your feedback to improve going forward. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 août 2024 par Harrah's Laughlin, Gestion de l’hôtel
Hi Adriana,Thank you for sharing your feedback. We sincerely appreciate your choice to choose Harrah's Laughlin as your vacation destination and hope for the opportunity to earn your 5-star rating in the near future.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Harrah's Laughlin, Gestion de l’hôtel
Hi Angela,Thank you for sharing your feedback and will use it to improve. We have made significant improvements including a room renovation, new elevators, have installed a new hotel key system and have refreshed our Casino floor. We sincerely appreciate your choice to choose Harrah's Laughlin as your vacation destination and hope for the opportunity to earn your 5-star rating in the near future.
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par Richard Leivas, Gestion de l’hôtel
Hi Manuel,Thank you for providing your feedback and informing us of your experience. We set high standards for ourselves and are truly sorry to learn of your experience. We are working hard to improve and have significant improvements in process including new elevators, a refreshed casino and just completed room refresh project in our North Tower! We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.Harrah's Laughlin
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Yo reservé una habitación con vista al río y de no fumar y me dieron todo lo contrario
Commentaires de Gestion de l’hôtel
4 août 2024 par Harrah's Laughlin, Gestion de l’hôtel
Hi Jose,Thank you for providing your feedback and informing us of your experience. We set high standards for ourselves and are truly sorry to learn of your experience. Our Housekeeping Leadership has been advised of the breakdown and we will use your feedback to improve going forward. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Harrah's Laughlin, Gestion de l’hôtel
Hi Alfonso,Thank you for sharing your feedback. We sincerely appreciate your choice to choose Harrah's Laughlin as your vacation destination and hope for the opportunity to earn your 5-star rating in the near future.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Harrah's Laughlin, Gestion de l’hôtel
Hi Joseph,Thank you for sharing your feedback. We sincerely appreciate your choice to choose Harrah's Laughlin as your vacation destination and hope for the opportunity to earn your 5-star rating in the near future.