Note fondée sur 477 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2023 sur Expedia
Nous avons réservé cette chambre à la dernière minute. La chambre est ok, mais la TV de qualité médiocre. Nous avons passé juste 1 nuit
Commentaires de Gestion de l’hôtel
17 août 2023 par Sashauna Red Roof Management, Gestion de l’hôtel
Chère Sylvie,Merci d'avoir pris le temps de répondre à notre enquête auprès des clients concernant votre récent séjour au Red Roof Inn Lawrenceburg. J'ai été ravi de voir que vous étiez satisfait de la chambre pendant votre séjour d'une nuit, ce qui vous a valu une note de 4/5. Les commentaires positifs des clients, comme le vôtre, sont toujours un encouragement pour l'ensemble de notre personnel alors que nous nous efforçons d'améliorer continuellement la qualité de nos services. Cependant, il est vraiment décourageant de vous voir souligner que la qualité de la télévision n'était pas à votre goût.Néanmoins, sachez que nous vous apprécions en tant qu'invité et apprécions votre entreprise. Merci encore d'avoir partagé votre expérience. Nous nous réjouissons de vous voir lors de vos futurs voyages.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 20 mars 2024 sur Hotels
The breakfast lady was very friendly and went out of her way for us
Commentaires de Gestion de l’hôtel
21 mars 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Amie,Thank you for taking the time to complete our guest survey. We appreciate your 8/10 score and comments regarding your recent stay at the Red Roof Inn Lawrenceburg. Hearing that our staff went above and beyond to create a wonderful experience for you was thrilling to read. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 17 mars 2024 sur Expedia
Outdated and horrible flooring in rooms! Very tacky and cheap.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thanks for sharing your feedback with us, Paige. The team at our Red Roof Inn Lawrenceburg was saddened to see that we failed to provide you with a satisfactory stay. You stated that the flooring was not to your liking and that it was outdated, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 15 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 mars 2024 par Recordo, Rediresponse Specialist , Gestion de l’hôtel
Hello Yufang, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lawrenceburg and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Clean, quiet place to spend the night.
Publié le 14 mars 2024 sur HotelsIt was clean overall and accommodated our dog for free. It was quiet and we felt safe. The room was tastefully decorated. Sheets were clean and didn’t have a fragrance / unscented which was much appreciated. The grounds like the drive way could use better up keep.
Breakfast was continental and also had eggs and sausage and it was great to be able to get the day started with one less thing to worry about.
Commentaires de Gestion de l’hôtel
15 mars 2024 par Adraine Rediresponse Specialist, Gestion de l’hôtel
Dear Kevin, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LAWRENCEBURG. I am happy to read that you found the hotel to be clean, quiet and that you felt safe. We will try our very best to work on the upkeep of the driveway. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
par un voyageur
Publié le 13 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Derek, We at the RED ROOF INN LAWRENCEBURG appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 13 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 mars 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Hello Heather, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LAWRENCEBURG and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 7 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 mars 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Hello Leo, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lawrenceburg and I appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur de Springfield
Publié le 4 mars 2024 sur Expedia
The property is good for an overnight stay. They have all the basic amenities. The rooms are spacious but a little worn out. Breakfast is a nice touch. Overall, very good for the price. I would stay again.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Ricki,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lawrenceburg. I am glad to read that you were pleased with our property as you mentioned that it was good for an overnight stay, the spaciousness of the room and the value to price ratio. However, you mentioned that the room is a little worn out. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Great Stay!!
Publié le 2 mars 2024 sur HotelsHotel is great for the price. Ourside is definitely misleading. Room was extremely clean, bed was firm, and breakfast was good. Breakfast lady works very hard and is very polite. Only complaint is overall noise from above floor and traffic. If i had my fan it would have been perfect.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Daniel,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lawrenceburg. I am glad to read that you were pleased with the value to price ratio, the cleanliness of the room and the breakfast. However, we are sorry to hear about the inconvenience caused by the noise from the above floor and the traffic. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
