Ratings based on 877 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 16, 2024
Parking lot is in horrible shape. Staff was not knowledgeable or friendly
Comment from Hotel Management
Apr. 16, 2024 by Sophia CSR, Hotel Management
Hi Joel,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
by A traveller
Thoughts
Posted Feb. 23, 2024 on Hotelsmy pillows were a mix of hard as a rock and soft as a feather, the paint in the room was a little mismatched, it looked like parts of it were done in a different color. as usual (I've been here 3 times now) the front counter staff are delightful, always VERY friendly. In the bathroom of room 244 it looks like part of the floor has split, on the left side of the toilet. pretty good stay overall!
Comment from Hotel Management
Feb. 23, 2024 by Sophia CSR, Hotel Management
Hi Marcus,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your suggestion and for helping us to understand our shortcomings for further improvisation. We are eager to see you again.
by A traveller
Not bad at all
Posted Feb. 14, 2024 on HotelsThis hotel was not bad at all. The check-in process was quick and friendly. Even have a spot to charge your electric vehicle. The breakfast was ok. The location is near dining spots and not far from the mall. Decent place for a decent price.
Comment from Hotel Management
Feb. 15, 2024 by Sophia CSR, Hotel Management
Hi Jonathan I,We would like to express our gratitude for your review. Our Team is always pleased to hear that our guests enjoyed their time with us so much. We all look forward to welcoming you back again soon.
by A traveller
Posted Feb. 12, 2024 on Hotels
Comment from Hotel Management
Feb. 15, 2024 by Sophia CSR, Hotel Management
Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
by A traveller
Posted Feb. 10, 2024
Comment from Hotel Management
Feb. 11, 2024 by Sophia CSR, Hotel Management
Hi Richard,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
by A traveller
Posted Feb. 3, 2024 on Hotels
Comment from Hotel Management
Feb. 4, 2024 by Sophia CSR, Hotel Management
Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
by A traveller
Posted Feb. 1, 2024 on Expedia
The staff was very helpful and friendly. The room was very comfortable and the hot breakfast was especially delicious. We were just traveling through but would stop there again commend it to our friends. Thank you!
Comment from Hotel Management
Feb. 4, 2024 by Sophia CSR, Hotel Management
Hi Randy,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.
by A traveller
Posted Jan. 28, 2024 on Expedia
We would stay here again but the water in the shower was either hot or cold, nothing in between.
Comment from Hotel Management
Jan. 30, 2024 by Sophia CSR, Hotel Management
Hi Michelle,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!
by A traveller
Posted Jan. 26, 2024 on Hotels
Comment from Hotel Management
Jan. 28, 2024 by Sophia CSR, Hotel Management
Hi Andrew,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
by A traveller
Posted Jan. 25, 2024 on Expedia
Comment from Hotel Management
Jan. 28, 2024 by Sophia CSR, Hotel Management
Hi James,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
