Note fondée sur 466 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 févr. 2024 sur Expedia
They told me that if I didn't pay 90.00 by 4 o'clock Thursday the 15th that the room would not be booked. So Saturday the 17th we booked at another hotel. Monday when we were home I noticed a change of 89.00 to my bank account from Quality Inn Lenexa. I called them and asked why I was charged for the room and they told me because I hadn't called and cancelled the room I was still charged the booking fee. The desk clerk told me to call back Tuesday the 20th before 9qm and talk to the manager. I called at 8 am and the manager said he was on the phone and would call me back ASAP. I called again at 9 am and the clerk said the manager was still on the phone and that he would call me back as soon as he could. The manager never called.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par jp, Gestion de l’hôtel
Thank you and sorry for any inconviences.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Rooms smells so clean.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par jp, Gestion de l’hôtel
Thanks.
par un voyageur de Republic
Publié le 14 févr. 2024 sur Expedia
Came up for the Super Bowl parade. Hotel was what you would want at this price-clean room, clean building. Bed could have been softer, but that’s a matter of preference. Staff was friendly and check-in was easy. Breakfast was decent, too.
par un voyageur
Publié le 13 févr. 2024 sur Hotels
We enjoyed our stay for 2 nights for a volleyball tournament it was clean and comfortable
par un voyageur de Jeff City
Publié le 12 févr. 2024 sur Expedia
The towels are very old. Bedding was not changed for a multi-night stay. Worst gravy I've ever seen at a hot breakfast and breakfast was broken down immediately leaving some guests without. The hot tub water was greenish and needed a change. Finally, the hotel was not very busy and the front desk put guests in adjacent rooms when they could have spread them out to lessen noise and disruption.
par un voyageur
Not the Best
Publié le 31 janv. 2024 sur HotelsWe had gnats in our bathroom sink and bugs crawling on our mini fridge. There was no heat on when we checked into our room, so it was freezing.
par un voyageur
Publié le 18 janv. 2024 sur Expedia
Friendly staff great facilities. No salt was laid and most of the parking lot wasn't plowed I got stuck for a second.
par un voyageur
Publié le 14 janv. 2024 sur Expedia
par un voyageur
Publié le 5 janv. 2024 sur Expedia
par un voyageur
Publié le 31 déc. 2023 sur Expedia
Alex was working the front desk. He made sure he had every single thing we needed before we even asked. You have one WONDERFUL employee. He even remembered my name from last March. I cant wait to bring my boys back for spring break. This is now our go to hotel in KC.
Thank You for a great NYE pretrip!
