Note fondée sur 943 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Terence,We're thrilled to hear you had a fantastic stay with us! Should you ever wish to share more about your experience, please don't hesitate to reach out.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello DELUBIO,We are elated to hear you had a fantastic stay with us! We hope to welcome you back again soon for another exceptional experience.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Valentin,We are ecstatic to hear that you had an enjoyable stay with us! We hope to welcome you back soon for another fantastic experience at our hotel.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Tommy, We're glad to hear that you chose to stay with us. If there was anything that did not meet your expectations during your visit, please do not hesitate to contact us directly so we can address any concerns. We hope to welcome you back in the future for an improved experience.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello NATASHA, We're sorry to hear that your stay did not meet your expectations. We value your feedback and would appreciate the opportunity to address any concerns you may have. Please don't hesitate to reach out to us so we can make things right for you.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
We arrived after dark - from the outside, this property looked fine. Check-in was normal, very nice gentleman. I noticed when I washed my hands in the bathroom that dirty water came out then cleared, I didn't think much of it, as the same thing happens at home if a faucet isn't turned on for a few days. I attempted to turn off the bedside lamp and got shocked - tried again, light continues to shock and will not turn totally off. I texted the front desk and was told the maintenance man would be there shortly to replace. Twenty minutes later, I go to the front desk (different person working), I'm told the maintenance man had an emergency and went to the hospital. He comes to our room, and partly removes the light bulb - does not unplug and I'm not touching it. Children yelling and running up and down the hall at 11:15 pm.
Next morning, mom goes in to shower - no caulking in the tile, only putty, and there is mold everywhere. Shower fixtures are all loose, floor of tub is extremely slick. She took a cup of water into the living area and turned to get her pills - bug in the water. We packed our stuff, loaded the car, and checked out - no way to mitigate this. Easily the worst place I ever stayed.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Kristi, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Rude staff, shady deposit practices
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Sarah, We're sorry to hear about your experience and thank you for bringing this to our attention. We encourage guests to reach out to our management team directly to discuss any concerns or issues encountered during their stay. Your feedback is valuable for us to continue improving our services for all future guests.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Niko, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Good!!
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Manager, Gestion de l’hôtel
Hello Luisa,We appreciate your positive feedback and are glad to hear you enjoyed your stay with us. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. We hope to welcome you back in the future for another memorable experience.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Manager, Gestion de l’hôtel
Hello james,We appreciate you choosing our hotel for your stay! If you have any further comments or suggestions, please feel free to contact us directly. We hope to welcome you back soon!
