Note fondée sur 943 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mai 2023 sur Expedia
C’était correct
Commentaires de Gestion de l’hôtel
8 mai 2023 par Kelly Watts, Rooms Division Manager, Gestion de l’hôtel
Merci, Daniel, pour votre avis sur votre séjour. Heureux de voir que vous avez apprécié votre séjour. Nous espérons vous revoir bientôt.
par un voyageur
Publié le 3 août 2022 sur Expedia
par un voyageur
Publié le 10 avr. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
10 avr. 2019 par N.B. General Manager, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur
Publié le 28 févr. 2024 sur Expedia
I want to thank the lady at check in. I wish I remembered her name, but she made everything extremely easy for me to book my business clients in for 2 rooms.
Thank you so much!
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Kelly Watts, Rooms Division Manager, Gestion de l’hôtel
Thank you for your comments and you're rating and thank you for mentioning the great service you received.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
First impressions are everything and it was terrible! Broken windows, dirty, rundown looking, garbage piled up and over flowing and people laying in the entrance smoking. All that before you even step inside, once inside it doesn’t get any better. Dirty floors, beat up elevator, damaged walls, torn carpet. Haven’t even been in the room yet! The room smelled and looks very tired, there was who knows what splattered on the wall and the bedside table, stains on the walls and floors, poorly repaired ceiling and walls, heat/ac unit hanging off the wall for dear life, grungy old looking bathroom with horrible water pressure. And to make it worse I booked on Expedia for $130 tax in and my sister booked right through the hotel for $100 and she got a welcome bag of goodie’s too. All in all not a good experience with the hotel or Expedia. Find somewhere else to stay! We would have, but we were running late.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Kelly Watts, Rooms Division Manager, Gestion de l’hôtel
Hello Christopher, Thank you for your comments on your stay at the hotel. I sincerely apologize for the experience you had staying at the hotel. Although the hotel is dated, we do try our utmost to keep the hotel well maintained and clean. This seems to have been missed in your room and this will be addressed right away. Your sister booked the hotel on our website and belongs to our RSVP member program, the goodie bag we to welcome and thank you our RSVP members. We do hope you will try our hotel again.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Hotel is older and dated. Register in room is loud , bedding was insufficient, handicap entrance was closed and my friend is on a walker. No alternative ramp was set up on north side of entrance. Elevator lurches
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Kelly Watts, Rooms Division Manager, Gestion de l’hôtel
Thank you for writing a review on your stay. I apologize for the inconvenience of the entrance being closed; this was due to construction. The entrance is now open. I have had our maintenance staff address the Register in the room. We hope you will stay with us again.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Service was second to none
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Kelly Watts, Rooms Division Manager, Gestion de l’hôtel
Hello Jerry, Thank you for your comments and rating on your stay at the hotel. We are so glad you enjoyed your stay.
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Rooms are clean & safe. Staff are fantastic too.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Kelly Watts, Rooms Division Manager, Gestion de l’hôtel
Thank you, Tracy for your rating and your review, it is great that you enjoyed your stay and the service you received. We hope to see you again
par un voyageur
Publié le 13 févr. 2024 sur Expedia
nothing unique
good staff working here but the hotel is old and needs an over hall you owner out there !!
the heating system in the room is very loud in kicks IN
is like 747 landing in your room.
all my staying i was dip rived of my sleep ......
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Kelly Watts, Rooms Division Manager, Gestion de l’hôtel
Hello Loan, Thank you for your comments on your stay. I apologize for the noise for the Heating/AC system. I will have our maintenance address this in the room you were in. It is great that the service you received was good.
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Location was nice
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Kelly Watts, Rooms Division Manager, Gestion de l’hôtel
Hello Rose, Thank you for your 5 of 5 rating and that you enjoyed our location. we hope you will visit us again soon.
