Ratings based on 439 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
85% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Mar. 16, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by Benjamin L., Hotel Management
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Madame, Monsieur, nos salutations distinguées.Benjamin L.Adjoint de direction.
4 out of 5
by A traveller

Nice little hotel

Posted Oct. 10, 2023 on Hotels
Clean, simple accommodation. Very good breakfast. Friendly staff. Handy for the tram into Lille.
Comment from Hotel Management
Oct. 10, 2023 by Benjamin L., Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Benjamin L.Adjoint de direction.
3 out of 5
by A traveller

Posted Jul. 30, 2023 on Expedia
Lonely area. Poor security in terms not gated property.
Comment from Hotel Management
Aug. 1, 2023 by Benjamin L., Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
5 out of 5
by A traveller

Posted Jun. 8, 2023 on Hotels
Self entrance and green space in front of the room is very good. Staff is friendly and helpful. They helped me to taking appointment for vet for my dog.
Comment from Hotel Management
Jun. 12, 2023 by Benjamin L., Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
3 out of 5
by A traveller

Posted Jul. 15, 2022 on Expedia
You get what you pay for. You would think someone would fix the air conditioning regardless how much you pay. Dont use room 15. Disgraceful. Somebody teach the french how to park cars
Comment from Hotel Management
Jul. 19, 2022 by Séverine T., Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
4 out of 5
by A traveller

Posted Jan. 12, 2020 on Hotels
Comment from Hotel Management
Jan. 27, 2020 by Séverine T., Hotel Management
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Séverine T. Sous directrice.
3 out of 5
by A traveller

Not a 5* ... But still expects a minimum

Posted Dec. 5, 2018 on Hotels
I wasn't expecting a 5* hotel but a minimum of cleanliness is always appreciated. Checked in the room and found a sticky floor with dried coke (I hope...) stains on the floor resulting in sticky shoes. The room is barely isolated and cold wind could easily sneak in through the door. Towels smell detergent quite bad and aircon is very lound. Location is close to a supermarket which is very convenient for groceries and casual restaurants. Although the place is relatively quiet and provide easy entrance into highway. In overall I had a mixed experience but again, it's not a 5* hotel.
3 out of 5
Recommended
for Everyone
by A traveller from liverpool

Nice friendly hotel

Posted Aug. 5, 2018 on Expedia
The hotel itself was ok, I got bitten by some kind of bug in the room, maybe a flea, the food menu looked expensive for what it was but overall the stay was ok & prices about right.
5 out of 5
Recommended
for Everyone
by A traveller from UK

Clean and quiet

Posted Jul. 30, 2018 on Expedia
We stayed at this hotel while visiting the place our daughter lived while working in France. It was ideal, quiet, comfortable with extremely attentive staff. Breakfast was excellent as we're the evening meals. The rooms had air conditioning which was essential in view of the 40C temperatures outside. Well worth a visit.
4 out of 5
by A traveller

Not such a good welcome but all ok in the end

Posted May 23, 2018 on Hotels
Not such a good start as put into a room which had not been serviced - when the hotel was practically empty! Reception did sort this though although staff on reception seem to have many other jobs to do so aren't always there. Rooms clean and comfortable, few housekeeping issues with the shower but thankfully got around this. Generally a good place though.