Ratings based on 119 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Nov. 26, 2023 on Expedia
Comment from Hotel Management
Dec. 17, 2023 by Grand Hôtel de L’Espérance***, Hotel Management
Cher Robert, Nous vous remercions d’avoir partagé votre expérience sur Expedia. Merci pour votre avis positif. Nous serions très heureux de pouvoir vous recevoir lors d’un prochain séjour dans notre établissement.Bien cordialement.
4 out of 5
by A traveller

Posted Oct. 21, 2023 on Hotels
Comment from Hotel Management
Oct. 22, 2023 by Le Grand Hôtel de L'Espérance***, Hotel Management
Bonjour cher client,Merci d'avoir partagé votre expérience.Nous sommes ravis de constater que votre séjour fut à la hauteur de vos attentes.Dans l'espoir de vous accueillir de nouveau très prochainement.Bien à vous.
5 out of 5
by A traveller

Posted Sep. 5, 2023 on Expedia
Comment from Hotel Management
Sep. 27, 2023 by Grand Hôtel de l'Espérance***, Hotel Management
Cher Micheal,Nous vous remercions d'avoir partagé votre expérience de séjour.Egalement, toute l'équipe vous remercie pour votre commentaire plus que positif. Nous serions très heureux de vous accueillir de nouveau lors d'un futur séjour.En vous souhaitant une agréable journée.
4 out of 5
by A traveller

Posted Aug. 21, 2023 on Expedia
Great loctaion, friendly staff and delicious breakfast. Rooms can be hot during summer with no AC available
Comment from Hotel Management
Aug. 24, 2023 by Grand Hôtel de L’Espérance***, Hotel Management
Dear George, Thank you for sharing your experience. Thank you for this positive comment. We would be very happy to be able to welcome you during a future stay in our establishment.
4 out of 5
by A traveller

Posted Jul. 3, 2023 on Expedia
Comment from Hotel Management
Jul. 8, 2023 by Grand Hôtel de l'Esperance, Hotel Management
Cher Marie-Alix,Merci d'avoir partagé votre avis à la suite de votre séjour dans notre hôtel.Nous espérons vous revoir très bientôt.En vous souhaitant un bon week-end.Grand Hôtel de l'Esperance***
4 out of 5
by A traveller

Posted Jun. 19, 2023 on Expedia
We were travelling on Motorcycles, the secure parking is excellent. The rooms are great. The breakfast selection very good. The rooms, however, have not got air con. The temp on the day we arrived was in high 20’s possible up to 30* if the window opened biting midges/gnats came in straight away. So a little uncomfortable in high heat. No drink! Not a bottle if water nir coffee making facilities provided?
Comment from Hotel Management
Jun. 23, 2023 by Le Grand Hôtel de L'Espérance***, Hotel Management
Hello; we are sorry for the inconvenience caused by the heat but we cannot install air conditioning since we are classified buildings. We have water bottles at the reception but we also sell large water bottles at the hotel bar . Hope to see you again soon .The reception.
3 out of 5
by A traveller

Posted Jun. 14, 2023 on Expedia
The hotel was fine, but quite basic. It was functional for a short stay, but was not luxurious by any means.
Comment from Hotel Management
Jun. 23, 2023 by Le Grand Hôtel de L'Espérance***, Hotel Management
Hello;We are not sorry that our 3 star hotel is not suitable for you, however we do not consider ourselves a luxury hotelWishing you a beautiful dayThe reception
5 out of 5
by A traveller

Posted May 10, 2023 on Hotels
Lovely updated hotel in Lisieux. Staff were friendly and helpful. We had a delicious dinner at the hotel restaurant. We thoroughly enjoyed our stay.
Comment from Hotel Management
May 13, 2023 by Le Grand Hôtel de L'Espérance, Hotel Management
Dear Angela,Thank you for this kind review. We are very glad that you enjoyed your stay with us. We hope to see you soon
5 out of 5
by A traveller

Posted Apr. 30, 2023 on Hotels
Comment from Hotel Management
May 13, 2023 by Le Grand Hôtel de L'Espérance, Hotel Management
Bonjour Teresa,Merci pour avoir pris le temps de donner votre avis !A bientôt
4 out of 5
by A traveller

Posted Sep. 15, 2022 on Expedia
Nice property.