Ratings based on 588 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 4, 2024 on Hotels
Comment from Hotel Management
Mar. 14, 2024 by John, Hotel Management
Good morning, LesThank you for choosing Quest Liverpool, and for providing some feedback. We are glad you had a great stay.We hope to see you again soon. Kind regardsJohnAssistant Residence Manager
5 out of 5
by A traveller

Very comfortable hotel

Posted Mar. 3, 2024 on Hotels
Great apartment hotel. Really clean room, comfortable bed and pillows, good shower. Great kitchen area in the room. Small gym but good equipment available for whatever type workout you need. Location is right in the middle of the town madness, no noise but was really busy. Car park is approx 4 min walk away for the very cheap car park, not the Q Park quoted by the hotel eg £5 per day versus £21 offered by hotel at Q Park Wouldn’t stay in this location again if back in Liverpool as would prefer to be slightly more out of the centre.
Comment from Hotel Management
Mar. 14, 2024 by John, Hotel Management
Good morning, LornaThank you for choosing Quest Liverpool, and for providing some feedback. We are glad you had a great stay. Unfortunately, we do only have an affiliation with Q Park for a discount for our guests. However, we are looking at other options currently for car parking. I am sorry to read you wouldn't stay again because of the location. Kind regardsJohnAssistant Residence Manager
4 out of 5
by A traveller

Posted Feb. 29, 2024 on Hotels
Comment from Hotel Management
Mar. 2, 2024 by QLCC Reception Team - Chloe, Hotel Management
Hi Roger,Thank you taking your time to leave a review,We are delighted to hear you had such a great stay and do hope to see you again in the future.
4 out of 5
by A traveller

Posted Feb. 25, 2024 on Expedia
Great location around many restaurants and bars.
Comment from Hotel Management
Feb. 28, 2024 by Ines-Reception Supervisor, Hotel Management
Good afternoon Bryan, thank you for taking the time to give us a feedback. We are glad to hear you enjoyed our central location. We hope to see you again. Kind Regards,
5 out of 5
by A traveller

Faultless stay

Posted Feb. 18, 2024 on Hotels
Faultless stay…friendly staff, lovely room which was modern, spacious and clean, great location and very well priced.
Comment from Hotel Management
Feb. 19, 2024 by QLCC Reception - Chloe, Hotel Management
Hi Jamie.Thank you for taking your time to leave such an amazing review,We are delighted you had such a great experience here with us on your recent stay and leaving such positive comments regarding our friendly staff, high level cleanliness and great value deals!We do hope to see you again in the near future.
4 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
Needs better lighting over mirror in the shower room
Comment from Hotel Management
Feb. 19, 2024 by John, Hotel Management
Thank you for taking the time to review your recent stay with us. We are glad to see you had a great stay with us, and your feedback will be actioned.
4 out of 5
by A traveller

Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by QLCC Reception - Chloe, Hotel Management
Hi Adam,Thank you for taking your time to leave such a great review,We are pleased you enjoyed your recent stay here with us at Quest and hope to see you again soon.
5 out of 5
by A traveller

Posted Feb. 16, 2024 on Expedia
The property was perfectly located for visiting Liverpool. Checking in was easy and pleasant. Our stay was at Quest was fantastic, it was quiet and our room was pleasantly spacious, clean and comfortable. We will definitely be visiting again, you have now be our favourite hotel! One small hiccup…. I did think the placement of the television a little inconvenient. Not central to anywhere you could sit, so sounded muffled and awkward to watch.
Comment from Hotel Management
Feb. 19, 2024 by QLCC Reception - Chloe, Hotel Management
Hi Adele,Thank you for taking your time to share your recent experience here with us at Quest,We are pleased that our central location was ideal for your visit and our high-level cleanliness, easy checking in/.out system was all made for a comfortable stay,We will be sure to take on your feedback for future improvements and hope to see you again soon.
5 out of 5
by A traveller

Posted Feb. 16, 2024 on Expedia
Clean and conducive environment…
Comment from Hotel Management
Feb. 19, 2024 by QLCC Reception - Chloe, Hotel Management
Hi NifemiThank you for taking your time to leave us such a great review,We are delighted to hear that our central location and high-level cleanliness was all made for a great stay here with us at Quest,We do hope to see you again soon.
5 out of 5
by A traveller

Posted Feb. 15, 2024 on Expedia
would highly reccomend, loved out room, comfy, cosy spacious, great for a short or long stay, staff very helpful and frendly, so close to everything. will be staying here again
Comment from Hotel Management
Feb. 19, 2024 by QLCC Reception - Chloe, Hotel Management
Hi Leona,Thank you for taking your time to share your positive experience here with us at Quest,We are more than delighted to hear you had such an amazing stay with our great central location, friendly staff and high-level cleanliness,We so hope you had a safe trip home and do hope to see you again in the near future.