Ratings based on 1,083 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 3, 2024 on Expedia
Staff weee really helpful. We arrived early and they helped us out by early check in. Would stay agai
Comment from Hotel Management
Mar. 5, 2024 by Kevin- Front Office Management, Hotel Management
Hi NeilThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool
5 out of 5
by A traveller

Amazing Hotel

Posted Mar. 1, 2024 on Hotels
Fantastic room, location and price. I booked the smallest room but still had lots of amenities (microwave, coffee machine and fridge) and we got a welcome drink on arrival! Best hotel I have stayed at in Liverpool!
Comment from Hotel Management
Mar. 3, 2024 by Kevin- Front Office Management, Hotel Management
Thank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool
5 out of 5
by A traveller

Gem in the middle of the city

Posted Mar. 1, 2024 on Hotels
Brilliant location and hadn't appreciated how in the middle of the nightlife area of the city we were, but despite that, we couldn't hear a thing once inside - it's so well insulated you still get a solid night's sleep. The staff were amazing and went out of their way to be helpful and friendly. A great place to stay and we'll definitely go back
Comment from Hotel Management
Mar. 6, 2024 by Kevin- Front Office Management, Hotel Management
Hi ClaireThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool
5 out of 5
by A traveller

Posted Feb. 28, 2024 on Expedia
Absolutely loved our stay!!
Comment from Hotel Management
Mar. 3, 2024 by Kevin- Front Office Management, Hotel Management
Hi MarvahThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool
5 out of 5
by A traveller

Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 3, 2024 by Kevin- Front Office Management, Hotel Management
Hi RichardThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool
5 out of 5
by A traveller

Posted Feb. 23, 2024 on Expedia
The staff were great, hotel had great facilities and was very clean. One of, if not the, best hotel in Liverpool!
Comment from Hotel Management
Feb. 25, 2024 by Andy - Reception Manager, Hotel Management
Hi Matthew, Thank you so much for leaving a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon !Kind regards,Andy - Reception ManagerThe Resident Liverpool
5 out of 5
by A traveller

Great hotel

Posted Feb. 22, 2024 on Hotels
The staff were amazing, they helped with hints and tips about liverpool. The room was cleaned every day and the facilities met all our needs. We will definitely be staying with them again.
Comment from Hotel Management
Feb. 25, 2024 by Andy - Reception Manager, Hotel Management
Hi Belinda, Thank you so much for leaving a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon !Kind regards,Andy - Reception ManagerThe Resident Liverpool
5 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Feb. 22, 2024 by Kevin- Front Office Management, Hotel Management
Hi MollyThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool
5 out of 5
by A traveller

Immaculate.

Posted Feb. 19, 2024 on Hotels
Would definitely recommend. Good location. Immaculate room. Good shower. Lovely shower gell. Well equipped. Kettle with drinks. Iron. Even a hidden microwave. Will be going back.
Comment from Hotel Management
Feb. 20, 2024 by Kevin- Front Office Management, Hotel Management
Hi JoanneThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us and would return.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Expedia
It was lovely
Comment from Hotel Management
Feb. 20, 2024 by Kevin- Front Office Management, Hotel Management
Hi AdrianThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool