Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,0 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2023 par TLK, Gestion de l’hôtel
Thank you, we hope you enjoyed your stay with us and look forward to seeing you again.
par un voyageur
One night stay
Publié le 7 sept. 2022 sur HotelsA bit tired with grubby public areas. The sheets were clean however the bed was very uncomfortable.
Good location
Commentaires de Gestion de l’hôtel
7 sept. 2022 par TLK , Gestion de l’hôtel
Good morning, I'm very sorry about your bed being uncomfortable, I forwarded your complaint on to our maintanance team, and we will make sure to get that sorted straight away. Thank you for your feedback. Have a great day
par un voyageur
Publié le 22 juin 2022 sur Hotels
Had not hot water and they couldn't fix it due to the fact they dont have spare keys to their own property.
Commentaires de Gestion de l’hôtel
10 août 2022 par TLK, Gestion de l’hôtel
I am so sorry for your experience, unfortunately the previous guest had lost or mislaid the other key to your room. This has since been sorted out.
par un voyageur
Disappointed
Publié le 1 avr. 2022 sur HotelsYea chose the biggest room for my family staying. But the photos in the web is so different from real! So dirty and bad. Well..at least the toilet is acceptable. Long staircase and no way to lift up to the room at all!
Commentaires de Gestion de l’hôtel
6 avr. 2022 par TLK, Gestion de l’hôtel
Good Morning, Tim. I hope you’re well. I would firstly like to let you know that we appreciate every piece of feedback we get and always try to improve on everything that’s mentioned. I would like to apologise on behalf of everyone here about your previous experience, level of satisfaction and comfort you accounted. I really hope that you will come back again in the future and give us another try! If you wish to speak more about this feedback, I would be happy to hear from you. Kind regards, Karen, TLK Apartments & Hotel
par un voyageur
Disgusting and horrible place to stay
Publié le 21 oct. 2021 sur HotelsThe apartment that we stayed was not fit for purpose.
Just to mention some of the problem we faced was:
-The shower is blocked;
-Towel holder is broken;
-Toilet paper holder is broken;
-Microwave and fridge are dirty
-The curtains are disgusting...
Commentaires de Gestion de l’hôtel
29 nov. 2021 par TLK, Gestion de l’hôtel
I am sorry you were not satisfied with the cleaning and safety measures we have taken. We will of course raise your points with housekeeping and maintenance.
par un voyageur
Publié le 30 sept. 2021 sur Expedia
Laundry facilities were a plus and a few shops in the area. I had an issue which was addressed the next day so communication was good.
Room was tidy but small and the tv was placed on the wall at an angle which made it hard to watch. It had a faint scent of cigarette. Good for an overnight stay only.
Commentaires de Gestion de l’hôtel
19 nov. 2021 par TLK, Gestion de l’hôtel
Thank you for your feedback, the rooms vary in size depending on what you have booked.
par un voyageur
Publié le 21 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2021 par TLK, Gestion de l’hôtel
Thank you for your feedback, we appreciate it and are happy you enjoyed your stay with us. We look forward to seeing you in the future.
par un voyageur
Publié le 8 nov. 2020 sur Hotels
