Ratings based on 41 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Golden
Posted Dec. 12, 2023 on Expedia
This hotel overlooks Hyde Park so it's quite expensive as you would expect. But the room we had was a great size with a perfect view of the park. Everything about the room seemed new and/or recently updated. Heated bathroom floors. A shower as good as the one in our house (extremely rare for us). Very convenient control of everything in the room from the touch screen on the phone. Friendly staff. Extensive room service menu with pretty quick delivery.
by A traveller
Posted Jul. 3, 2023 on Expedia
Comment from Hotel Management
Aug. 12, 2023 by Guest Experience, Hotel Management
Dear Othman, I would like to thank you for completing our online questionnaire. However, I can see that you were not entirely satisfied and we would appreciate if you could share some comments with us, as we always strive to provide a seamless service.
by A traveller
Posted Dec. 21, 2022 on Hotels
by A traveller
Posted Sep. 25, 2022 on Hotels
by A traveller
Posted Jan. 15, 2022 on Hotels
Dont get better then this place 5*
Comment from Hotel Management
Jan. 29, 2022 by Raul Deflorian , Hotel Management
Thank you very much for taking the time to share your feedback regarding your recent stay with us. We all genuinely value and appreciate your feedback and are very happy you enjoyed your stay.
by A traveller
Amazing Space
Posted Nov. 26, 2021 on HotelsAmazing hotel - super service - best location - spacious rooms
by A traveller
Posted Jun. 20, 2021 on Hotels
by A traveller
Birthday Celebration
Posted Dec. 9, 2020 on HotelsMy stay was excellent, I had spoken with Kitti a couple of times through E-Mail about a room decoration I wanted as I was celebrating a birthday, Kitti went above and beyond to organise everything and make the room look beautiful. The hotel is very elegant, the room was very clean and spacious, the staff were friendly and helpful. Overall my experience was excellent and I’d definitely recommend staying here.
by A traveller
Better than the main Dorchester
Posted Dec. 7, 2019 on HotelsGreat staff - great service - will go back
by A traveller
True luxury at its finest
Posted Nov. 6, 2019 on HotelsThis boutique hotel was amazing the moment we checked in. They upgraded us once they found out we were staying with a few other couples there. No detail was overlooked from treats throughout the day to friendliness of staff. Will definitely be returning!