Note fondée sur 318 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
91 % des clients le recommandent
4,7 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 19 mars 2023 sur Hotels
Très bon emplacement accueil excellent très bon massage au SPA cuisine du déjeuner très bonne
Commentaires de Gestion de l’hôtel
13 avr. 2023 par Federico Floris, Gestion de l’hôtel
Dear Guest, Thank you for this wonderful score. We hope to have a chance of welcoming you again soon to Baglioni Hotel London. With Kindest Regards Federico Floris General Manager
3 sur 5
par un voyageur

Unacceptable behaviour

Publié le 12 nov. 2022 sur Hotels
When checking the details on my bill, I was very surprised to see an 'extra' 27% of all cost for 'tips' to the employees ... Very sneaky ! Especially considering that I already tipped the bellboy as well as the waiter at the restaurant ! When mentioned to the front desk staff, I was replied in a very condescending manner that this was the norm ... I do travel a lot in 5 stars hotels, always tip generously and have never seen this... absolutely unacceptable !
3 sur 5
par un voyageur

Publié le 1 juin 2019 sur Expedia
La chambre trop petite pour une suite , bruyant Le lit King size est l’association de 2 lits jumeaux ( mal de dos assuré)
Commentaires de Gestion de l’hôtel
3 juin 2019 par The Baglioni Hotel Management , Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We have taken notes of your remarks and we have not been able to meet your expectations on this occasion. We hope to have a chance of welcoming you back to Baglioni Hotel London. Best Regards The Baglioni Hotel Management
5 sur 5
par un voyageur

Publié le 17 nov. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
18 nov. 2018 par The Baglioni Hotel Management , Gestion de l’hôtel
Dear Guest, Thank you for your kind review. We look forward to welcoming you again soon to our property. Best Regards The Baglioni Hotel Management
5 sur 5
par un voyageur

AMAZING

Publié le 23 juill. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2018 par The Baglioni Hotel Management , Gestion de l’hôtel
Dear Guest, Thank you very much for your kind review. We look forward to welcoming you again soon to our property. With Kindest Regards The Baglioni Hotel Management
4 sur 5
par un voyageur de Paris

Ce voyageur a laissé seulement une note Publié le 11 mai 2011 sur Hotels
5 sur 5
par un voyageur

Publié le 19 févr. 2024 sur Expedia
The service was excellent.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par ., Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to provide the hotel with your valued feedback following your recent stay and we are delighted that you enjoyed your time at the hotel. We look forward to having the opportunity of welcoming you back when you next visit London. Kindest regards Mario Paglia Operations Manager
4 sur 5
par un voyageur

Publié le 16 févr. 2024 sur Hotels
The hotel quality was excellent but the hotel is a little dated. The food was very good on all days we had breakfast and most dinners, but we had one meal that wasn’t quite right. The staff is very friendly and helpful, although they did forget to bring some extra toiletries that we had asked for. Overall, the experience was very good.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par ., Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to provide the hotel with your valued feedback following your recent stay. Whilst we are delighted that you enjoyed your time at the hotel, we are only sorry that certain aspects rightly fell short of your expectations, albeit most grateful to you for sharing your findings so that we can endeavour to improve. We very much hope however to having the opportunity of welcoming you back when you next visit London. Kindest regards Mario Paglia Operations Manager
5 sur 5
par un voyageur

Weekendresa

Publié le 16 févr. 2024 sur Hotels
Fantastiskt. God frukost, supertrevlig personal och jättefint rum. Vi åt även middag där en kväll, jättegott det också,
Commentaires de Gestion de l’hôtel
27 févr. 2024 par ., Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to provide the hotel with your valued feedback following your recent stay and we are delighted that you enjoyed your time at the hotel. We very much look forward having the opportunity of welcoming you back when you next visit London. Kindest regards Mario Paglia Operations Manager
5 sur 5
par un voyageur

Great Stay at the Baglioni Hotel in London

Publié le 16 févr. 2024 sur Hotels
The Baglioni was a great stay for our family of five. From the moment we arrived, the staff was courteous, helpful and kind to our children (especially the restaurant staff). The rooms were wonderful, clean and large. While it took a few minutes to figure out the lights switches, the hotel room exceeded our expectations in every way! I would highly recommend this hotel.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par ., Gestion de l’hôtel
Dear Valued Guest, Thank you for taking the time to provide the hotel with your valued feedback following your recent stay and we are delighted that you enjoyed your time at the hotel. We very much look forward to having the opportunity of welcoming you back when you next visit London. Kindest regards Mario Paglia Operations Manager
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