Ratings based on 192 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 11, 2024 on Expedia
I am fortunate to have experienced ten sublime days of ultimate luxury at Brown's. This is a hotel for those who seek quiet and discreet elegance. Everyone makes you feel at home; you feel comfortably pampered with a perfect touch of elegance. Brown's in all spheres raises its performance to an art form.
Comment from Hotel Management
Feb. 12, 2024 by Richard Cooke - Managing Director, Hotel Management
Dear Ms Fuentes,What a delightful read!Thank you again for choosing Brown's Hotel for this special visit to London, and for taking the time to share this lovely feedback about our beautiful hotel and services.It is a true pleasure to hear that you loved everything about your rime in residence with us, and that our ladies and gentlemen managed to exceed all expectations. They certainly deserve all the praise!My sincere thanks again for your wonderful review.We will look forward to welcoming you back soon, for another memorable experience.Kindest regards,Richard CookeManaging Director
by A traveller
Posted Dec. 18, 2023 on Expedia
Comment from Hotel Management
Jan. 9, 2024 by Richard Cooke - Managing Director, Hotel Management
Dear Jay,Thank you very much for taking the time to leave a review.We are grateful for your five-star rating and hope to welcome you back to Brown's very soon.Kindest regards,Richard CookeManaging Director
by A traveller
Spectacular Experience
Posted Nov. 20, 2023 on HotelsBrown’s Hotel is Flawless! My favourite hotel across the board. I can’t wait to be there again. 🇬🇧
Comment from Hotel Management
Nov. 21, 2023 by Richard Cooke - Managing Director, Hotel Management
Dear Katherine,What a delightful read!My sincere thanks for your wonderful review of our beautiful and unique Brown's Hotel.Our Brown's Family and I are most grateful for your support and loyalty, and sincerely appreciate your kind compliments - it truly means a lot.Thank you again for your strong recommendation.We all look forward to welcoming you back "home" very soon!Kindest regards,Richard CookeManaging Director
by A traveller from Hong Kong
Posted Oct. 29, 2023 on Expedia
Comment from Hotel Management
Nov. 2, 2023 by Richard Cooke - Managing Director, Hotel Management
Dear Max,Thank you very much for your five-star rating.We hope it's not too long before we can welcome you back to Brown's!Kindest regards,Richard CookeManaging Director
by A traveller
Posted Oct. 27, 2023 on Hotels
Comment from Hotel Management
Nov. 2, 2023 by Richard Cooke - Managing Director, Hotel Management
Dear Susan,Thank you very much for this perfect 10 out of 10 rating.We hope it's not too long before we can welcome you back to Brown's!Kindest regards,Richard CookeManaging Director
by A traveller
Posted Sep. 4, 2023 on Hotels
Comment from Hotel Management
Sep. 8, 2023 by Richard Cooke - Managing Director, Hotel Management
Dear Damian,Thank you very much for this perfect 10/10 rating!I and the team hope to welcome you back to Brown's Hotel very soon.Kindest regards,Richard CookeManaging Director
by A traveller from Opelousas
Posted Jun. 25, 2023 on Expedia
From the moment you arrive at Brown’s and the doorman tells you“welcome home” you are treated as if you were a VIP A fine house.
Comment from Hotel Management
Jun. 26, 2023 by Richard Cooke - Managing Director, Hotel Management
Dear Julio,What a delightful read!It brings me great pride and joy to read how much you enjoyed your recent visit to Brown's.Thank you again for taking the time to share your positive impressions on this platform, and we all look forward to welcome you back "home", for another memorable time in our care.Kindest regards,Richard CookeManaging Director
by A traveller
Posted May 27, 2023 on Hotels
This is an outstanding hotel. The location is ideal, and the level of service and attentiveness is superb.
Comment from Hotel Management
May 31, 2023 by Richard Cooke - Managing Director, Hotel Management
Thank you for taking the time to share your positive impressions following your recent stay with us at Brown's.We are delighted to know that you had a wonderful time in our care, and truly appreciate your perfect 10 out of 10 rating.The team and I hope to welcome you back soon!Kindest regards,Richard CookeManaging Director
by A traveller
Posted Dec. 31, 2022 on Expedia
Browns is by far the best hotel in London, i have stayed in nearly all of the best 5 star hotels. The attentiveness of every single one of the staff and the chic and elegant comforts makes it feel so very special !
Comment from Hotel Management
Jan. 2, 2023 by Stuart P Johnson - Managing Director, Hotel Management
Dear Kirsty,Thank you again for choosing Brown's Hotel as your London Hotel.We are truly honoured to be given the title of "best hotel in London" and it brings me great pride and joy to hear how much you enjoyed your time in residence with us.It is also really lovely to see that our wonderful team looked after you all so well and we look forward to being able to welcome you back soon!Best wishes,Stuart P JohnsonManaging Director
by A traveller
Posted Oct. 21, 2022 on Hotels
Comment from Hotel Management
Oct. 24, 2022 by Stuart P Johnson - Managing Director, Hotel Management
Dear Haim,Thank you very much for this perfect rating.So pleased you enjoyed your recent stay with us at Brown's!We hope to welcome you back soon.Best regards,Stuart P JohnsonManaging Director
