Ratings based on 75 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 15, 2024 on Expedia
by A traveller
Funky and comfortable
Posted Feb. 14, 2024 on HotelsThe rooms all have funky names - I stayed in the ‘Devils Tattoo’! Fun decor without being too OTT.
I extremely comfortable bed. Great bathroom amenities - the body lotion smells divine.
A little tricky to find if you go off maps. Walk through the screen walkway off Denmark Street.
Staff were very friendly ✨
Comment from Hotel Management
Mar. 2, 2024 by The Chateau Denmark Team, Hotel Management
Rebecca, Thank you so much for coming to visit us at Chateau Denmark. We are glad to hear that you enjoyed our quirky style. We are so pleased to have had you with us and we hope to see you back again soon. Until then, Everyone at Chateau Denmark
by A traveller
Stylish and sexy hotel in the heart of London
Posted Feb. 2, 2024 on HotelsWe really loved this quirky hotel. Very stylish and sexy decor. Great location, right in the heart of London and super convenient to Tottenham Court Station for getting in and out of the city. This was perfect for a short stay to brush up on the sights and meals we craved. We'll definitely stay here again!
Comment from Hotel Management
Feb. 6, 2024 by The Chateau Denmark Team, Hotel Management
Dylan, Thank you so much for coming to visit us at Chateau Denmark. We are glad to hear that you enjoyed our quirky style. We are so pleased to have had you with us and we hope to see you back again soon. Until then, Everyone at Chateau Denmark
by A traveller
Beatifully Seductive
Posted Dec. 18, 2023 on HotelsThe staff and the experience was AMAZING! The room was beautiful and the location couldnt have been better.
Comment from Hotel Management
Dec. 21, 2023 by The Chateau Denmark Team, Hotel Management
Casey, Thank you so much for coming to visit us at Chateau Denmark, we are so glad to hear that our team helped you to have the best experience. We are so pleased to have had you with us and we hope to see you back again soon. Until then, Everyone at Chateau Denmark
by A traveller
Posted Dec. 14, 2023 on Hotels
by A traveller
Posted Dec. 11, 2023 on Expedia
It was unusual, the decor was interesting, the bed was comfortable, but a kettle had to be brought to the room and the kettle had to be plugged in on the floor.
During check-in I was ignored at reception, the people behind me were seen to first.
I was not warned about the four flights of stars to the room
There was a constant hum in the room
The bathroom floor was not clean, you could see what looked like urine around the bottom of the toilet
The shower over spilled to the toilet and sink area causing us to use the towels that we were supposed to use to dry us to dry the floor
On the Friday the butler said he would send a text that evening in case I needed anything and the text was not received until an hour before checking out, he was friendly thou.
Comment from Hotel Management
Dec. 21, 2023 by The Chateau Denmark Team, Hotel Management
Lisa, We are sorry to hear that your experience at Chateau Denmark was less than perfect. We pride ourselves on providing a unique guest experience and it seems we have missed the mark on this occasion. We always endeavour to highlight the unique features of our rooms at booking stage and I am sorry if this was not the case, we will certainly take your feedback on board. We do hope that our paths will cross again, and on that occasion, you will be able to enjoy Chateau Denmark in the spirit in which it was created. Until then, Everyone at Chateau Denmark
by A traveller
Posted Dec. 8, 2023 on Expedia
The room we had was amazing, the biggest "mini bar" I've seen. Great sound system, really comfy bed. We went to the bar as well, which had a good atmosphere. You might need to book this in advance as it does get busy.
The only downsides are you still do get some of the noise from outside through the night as it is in the west end. If youre a light sleeper then this might not be the hotel for you. We never received the number of the butler.
My partner did say the lighting was a bit too dark to be able to get ready and the room was lacking a full length mirror.
Overall, we really enjoyed our stay. Just a few pointers for improvement.
Comment from Hotel Management
Dec. 21, 2023 by The Chateau Denmark Team, Hotel Management
Thank you so much for coming to visit us at Chateau Denmark, we are so pleased to have had you with us and we hope to see you back again soon. We appreciate your feedback and will review this internally. Until then, Everyone at Chateau Denmark
by A traveller
Posted Dec. 4, 2023 on Expedia
Great stay staff friendly all good.
Comment from Hotel Management
Dec. 21, 2023 by The Chateau Denmark Team, Hotel Management
Thank you so much for coming to visit us at Chateau Denmark, we are so pleased to have had you with us and we hope to see you back again soon. Until then, Everyone at Chateau Denmark
by A traveller
Posted Nov. 26, 2023 on Expedia
by A traveller
Posted Oct. 28, 2023 on Hotels
