Ratings based on 2,595 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 7, 2024 on Expedia
Comment from Hotel Management
Mar. 10, 2024 by Luna, Hotel Management
Dear Salissa, Thank you for your feedback. I am glad that you enjoyed your stay with us! We look forward to welcoming you back.Kind regards Luniva Front desk
by A traveller
Posted Mar. 6, 2024 on Expedia
Comment from Hotel Management
Mar. 7, 2024 by Sid , Hotel Management
Dear Stephen, Thank you for taking the time to submit your feedback with us, and for recognizing our fantastic location perfect for London sightseeing. We look forward to welcoming you again to stay with us.Kind regards
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 7, 2024 by Sid , Hotel Management
Dear colleen, Thank you for taking the time to submit your feedback with us, and for recognizing our fantastic location perfect for London sightseeing. We look forward to welcoming you again to stay with us.Kind regards
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Elisa, Hotel Management
Dear Guest, thank you for sharing your feedback score with us, we appreciate it. Best regards,
by A traveller from San Diego
Posted Feb. 26, 2024 on Expedia
Spacious accomodation for being in the heart of London. Very convenient location near the tube stations and many dining options available. Property was clean, and kitchenette very useful. I only wish the sofa was a bit more comfortable. My family loved the free coffee/tea/hot chocolate machine in the lobby. Although the front clerk was kind enough to set up my taxi ride to the airport, taxi driver that showed up seemed unprofessional. Would expect a more legit contact through the hotel (Black cab)
Comment from Hotel Management
Feb. 27, 2024 by Harshada, Hotel Management
Dear Grace,Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward in welcoming you back to Citadines Trafalgar Square London soon.Kind regardsHarshada T
by A traveller
Posted Feb. 14, 2024 on Hotels
Fantastic location, accessible from 2 underground stations. Everywhere is walkable from here. Staff friendly and helpful and amenities have everything you need.
Comment from Hotel Management
Feb. 19, 2024 by Harshada, Hotel Management
Dear Jayne,Thank you for taking the time to submit your feedback score and comments, and for recognizing our fantastic location perfect for London sightseeing. We look forward in welcoming you back to Citadines Trafalgar Square London soon.Kind regardsHarshada T
by A traveller
Posted Feb. 5, 2024 on Expedia
we totally enjoyed our stay at this hotel. The first room that they checked us into had a view of a brick wall, I called down to let them know that it was my first time in London and did they not have a room with a better view… They immediately changed my room, and I was so happy with the outcome. I can’t say enough about how, the hotel staff went above and beyond to make us comfortable and enjoy our stay in London
Comment from Hotel Management
Feb. 7, 2024 by Sid , Hotel Management
Dear David, Thank you for taking the time to submit your feedback with us, and for recognising our fantastic location perfect for London sightseeing. We are glad to hear that the staff was upto your expectation and were helpful. We look forward to welcoming you back again soon!Kind regards
by A traveller
Posted Feb. 4, 2024 on Expedia
Loved location, staff, super comfortable bed. The bathtub was quite hard to get in and out of for a short person! Could have used lots more hangers.
Comment from Hotel Management
Feb. 5, 2024 by Luniva, Hotel Management
Dear, Thank you for your feedback. I am glad that you enjoyed your stay with us! We look forward to welcoming you back. I take note of your comments for improvement. Kind regardsLuniva Front Desk
by A traveller
Posted Jan. 24, 2024 on Expedia
Loved the size of the rooms and its location near the metro
Comment from Hotel Management
Feb. 5, 2024 by Luniva, Hotel Management
Dear Cody, Thank you for your feedback. I am glad that you enjoyed your stay with us! We look forward to welcoming you back. Kind regards,LunivaFront Desk
by A traveller from Westminster
Posted Jan. 24, 2024 on Expedia
Great Location and easy to get to tourist attractions by foot or Tube.
Comment from Hotel Management
Jan. 24, 2024 by Elisa, Hotel Management
Dear Sharon, thank you for sharing your experience with us, we are delighted to hear you enjoyed our location. Best regards,
