Ratings based on 207 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.4 Service & staff
3.1 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 30, 2024 on Expedia
I booked a room at the King's Boutique hoping to get close to a town that I enjoy. A unique property in situated in the center of Hampstead.
You cannot check in early. Staff is not available.
The rooms are nicely decorated and there is a view of the historic Hampstead High street. Unfortunately there is a "crepe war" going on with TWO competing businesses that are in very close proximity to the King Edward IV Pub / Kings Boutique. The awning for one of those crepe stalls is DIRECTLY below the windows to the room I was supposed to occupy.
I found the sickly sweet smell of French pancakes overwhelming, but I checked out the heating and the plumbing before I was offered another room. The ordinarily pleasant smell is almost toxic is concentrations that come up from TWO creperies. It will bring tears to your eyes and a twist to your gut.
There was no heat in the two rooms I was offered.
There is hot water, but it's almost impossible to get the controls right - I checked - stone cold or boiling hot was the final straw that had me begging to cancel.
These rooms are unfit for habitation and "the building is three hundred years old" is not a legitimate excuse for the suffering that comes with a holiday to this location.
I WAS NOT ALLOWED A REFUND FOR MY THE FIRST NIGHT. Business is business and staff is combative, unyielding, confrontational and rude.
DON'T DO IT. There are better options and niceR people who deserve your business. All nearby, too.
by A traveller
Posted Nov. 27, 2023 on Expedia
by A traveller
Posted Nov. 26, 2023 on Expedia
Its accessible and quiet and needed to be able to upgrade the TV channels.
by A traveller
Catherine room.
Posted Oct. 29, 2023 on HotelsThe room Catherine we stayed in was very clean and comfortable and convenient for us. if I was picky I would say the en-suite is very small and you may struggle if you are a large individual, also the telly was not working correctly but this we did not mind as we were not in the room for any length of time.
by A traveller
Posted Oct. 24, 2023 on Hotels
by A traveller from Eynsham
Posted Sep. 29, 2023 on Expedia
Great for our needs. Wonderful location, the mattress is a bit past its best but what a fabulous place. We especially enjoyed returning from our evening out to the huge singsong taking place in the bar. Obviously a very popular venue and we look forward to returning
by A traveller
Posted Sep. 27, 2023 on Expedia
by A traveller
Posted Sep. 18, 2023 on Expedia
The room smelt very strongly of something unpleasant.
The staff could have offered more info about wifi and checking out procedure.
by A traveller
Posted Aug. 16, 2023 on Expedia
Very dirty place, the smell from the kitchen got inside the room ( burger). The towels were dirty, the blanket had no cover. Lots of spider webs, the widow was terrible dirty , in the bath there was mould. Everything looked like an improvisation.Wouldn t recomand, sorry. The only good thing is that the subway station is very close.
by A traveller
Posted May 31, 2023 on Expedia
A very shabby room above a noisy pub. Not worth £115 a night! The shower was freezing cold - I complained and was told that they didn't know about the fault. This is not true - look at the other reviews on Expedia - other guests have complained also!! I would have at least expected a small refund for the cold shower! Nothing! Barely an apology! Don't come here - there are better, cleaner rooms for the same price in the area - and with hot showers and more considerate staff! :( :( :(
