Ratings based on 564 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Top service
Posted Feb. 19, 2024 on HotelsAn overnight stay that was excellent. All the staff were very friendly and hospitable.
Comment from Hotel Management
Feb. 25, 2024 by Roxanne, Hotel Management
Good Evening,Thank you for filling out Expedia's online review.I am so happy to hear that you have enjoyed your stay here with us and will pass this over to our staff.We hope to welcome you back in the near future.
by A traveller
Posted Feb. 11, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by Roxanne, Hotel Management
Good Afternoon,Thank you for filling out Expedia's online review, we really appreciate each guests feedback.Thank you for your recent stay with us and giving us a great score. Please let us know what we could possibly improve on if you were to stay again to get the score up to 10.
by A traveller
Posted Feb. 9, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by Roxanne, Hotel Management
Good Afternoon,Thank you for filling out Expedia's online review, we really appreciate each guests feedback.Thank you for your recent stay with us and giving us a great score of 10. We hope to welcome you back again in the near future.
by A traveller
Posted Jan. 29, 2024 on Hotels
Good accommodation value for money great location
Comment from Hotel Management
Feb. 12, 2024 by Roxanne, Hotel Management
Good Afternoon,Thank you for filling out Expedia's online review, we really appreciate each guests feedback.Thank you for your recent stay with us and giving us a great score. Please let us know what we could possibly improve on if you were to stay again to get the score up to 10.
by A traveller
Posted Jan. 29, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by Roxanne, Hotel Management
Good Afternoon,Thank you for filling out Expedia's online review, we really appreciate each guests feedback.Thank you for your recent stay with us and giving us a great score of 10.We hope to welcome you back in the near future.
by A traveller
Posted Jan. 26, 2024 on Hotels
Comment from Hotel Management
Jan. 28, 2024 by Roxanne, Hotel Management
Good Morning,Thank you for filling out the Expedia online score sheet.I am very sorry to hear that we did not exceed your expectations, Would you mind explaining the issues you had during your stay so that i can better assist you in resolving this matter?
by A traveller
Posted Jan. 25, 2024 on Hotels
Comment from Hotel Management
Jan. 26, 2024 by Roxanne, Hotel Management
Good Evening,Firstly let me thank you filling out the Expedia score sheet.I am happy to hear that you have enjoyed your stay with us. We all hope to welcome you back again in the near future.Have a lovely weekend.
by A traveller
Posted Jan. 20, 2024 on Hotels
Comment from Hotel Management
Jan. 26, 2024 by Roxanne, Hotel Management
Good Evening,Firstly let me thank you for filling out the online Expedia score sheet.I am happy to hear that you enjoyed your stay with us, is there anything we could of done to make your stay worth a 10? We hope that you return in the near future.
by A traveller
Not brilliant
Posted Jan. 12, 2024 on HotelsStaff were fantastic, friendly, helpful and cheerful. Room seen better days , could have been cleaner, shower room smelt of Urine, large step up from room to shower room, very dangerous especially for someone 76 years old as we are . Breakfast ok , fried eggs hard as they were standing there for some time . Plenty of choice and again staff brilliant. Extra charge for breakfast. Music coming from somewhere at 6 am , don’t know if it was dining room as we were over it . Tried to show photos of the step but review wouldn’t accept them ???
Comment from Hotel Management
Jan. 26, 2024 by Roxanne, Hotel Management
Good Evening,Firstly let me thank you for filling out the Expedia score sheet, this is very helpful for us.I am grateful to hear that you found our staff friendly and accommodating.Please except my apologies for not exceeding your expectations with your room or breakfast, all feed back is welcome as this helps us to improve our customer service.During your stay did you pass on your issues to one of the members of staff? As we may have been able to move your room if we had the availability. also with breakfast.I hope this has not put you off of staying with us again, as we would love to welcome you back and make sure stay a better one.
by A traveller
Great food and atmosphere.
Posted Dec. 19, 2023 on HotelsFood is excellent. Highly recommend.
The room was good. My only complaint was the bed. It was uncomfortable.
The atmosphere was nice and relaxed. Staff were great.
Comment from Hotel Management
Jan. 4, 2024 by Roxanne, Hotel Management
Good Afternoon,Thank you for filling out our online review.I am happy to hear that you have enjoyed your stay with us over all, I'm sorry to hear that you found our bed uncomfortable I will definitely pass this over for you.
