Ratings based on 552 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 26, 2024 on Expedia
we enjoyed our stay for 2 nights and the property was convenient to visit several places of London. The manager lahirau , he was very sweet to talk.
Comment from Hotel Management
Mar. 28, 2024 by Monopoly Accommodations, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your two-night stay with us and that our property's convenient location allowed you to explore various places in London. Providing our guests with easy access to the city's attractions is one of our top priorities, and we're delighted that we could contribute to your enjoyable experience.We're also delighted to hear that you found our manager, Lahiru, to be very sweet to talk to. Ensuring our guests feel welcomed and valued is incredibly important to us, and we're glad that Lahiru made a positive impression on you during your stay.However, we want to extend our sincerest apologies for any shortcomings you may have experienced during your stay. We're always striving to provide the best possible experience for our guests, and if there were any areas where we fell short, we truly apologize.Your feedback is invaluable to us, and we genuinely appreciate your understanding and support. If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know.We hope to have the opportunity to welcome you back for another fantastic stay. Thank you again for choosing to stay with us!
by A traveller
Posted Feb. 8, 2024 on Hotels
Comment from Hotel Management
Mar. 28, 2024 by Monopoly Accommodations, Hotel Management
Thank you so much for your fantastic rating! We're thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests' satisfaction is always our top priority.Your positive feedback means a lot to us, and we're truly grateful for your kind words. However, we also want to extend our apologies if there were any areas where we may have fallen short of perfection. We're always striving to improve and exceed our guests' expectations.We look forward to the opportunity to welcome you back in the future for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you again for choosing to stay with us! We can't wait to host you again soon.
by A traveller
F A N S T A S T I C !
Posted Feb. 7, 2024 on HotelsLocation is great , we have shopping, supermarkets, store , bar , coffe , club , gym , anyway quite well for the price , staff is Very friendly, room are very clean . I REALLY RECOMMEND!
Comment from Hotel Management
Mar. 28, 2024 by Monopoly Accommodations, Hotel Management
Thank you so much for your glowing review! We're absolutely thrilled to hear that you had such a positive experience during your stay with us. Providing a convenient location with access to various amenities is always our goal, and we're delighted that we could meet your expectations in this regard.We're also pleased to hear that you found our staff to be very friendly and that you appreciated the cleanliness of our rooms. Ensuring our guests feel welcomed and comfortable is incredibly important to us, and we're glad that we could provide that for you.However, we also want to extend our apologies if there were any areas where we may have fallen short of perfection. We're always striving to improve and exceed our guests' expectations.Your recommendation means the world to us, and we genuinely appreciate your kind words. We hope to have the opportunity to welcome you back in the future for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you again for choosing to stay with us! We can't wait to host you again soon.
by A traveller
Posted Jan. 26, 2024 on Hotels
I was a bit apprehensive however couldn't fault the place so much so I now stay here every week due to working in London. Manager super friendly
by A traveller
Excellent
Posted Jan. 26, 2024 on HotelsAt first sight, i was worried but once inside it was a lovely stay. Very clean
by A traveller
Posted Jan. 18, 2024 on Hotels
by A traveller
You get what you pay for.
Posted Jan. 18, 2024 on HotelsCarpets were dirty, bed had some small bugs in-between the duvet and sheet. Room was also freezing and the small electric radiator could warm the room up. This was more like a hostel thank a hotel. In the end I booked alternative accomodation and cursed myself for thinking this would be an acceptable place to stay.
by A traveller
Posted Jan. 4, 2024 on Expedia
Everything
by A traveller
Posted Dec. 21, 2023 on Hotels
Comment from Hotel Management
Mar. 28, 2024 by Monopoly Accommodations, Hotel Management
Thank you so much for your fantastic rating! We're thrilled to hear that you had a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests' satisfaction is always our top priority.Your positive feedback means a lot to us, and we're truly grateful for your kind words. However, we also want to extend our apologies if there were any areas where we may have fallen short of perfection. We're always striving to improve and exceed our guests' expectations.We look forward to the opportunity to welcome you back in the future for another fantastic stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you again for choosing to stay with us! We can't wait to host you again soon.
by A traveller
Posted Dec. 14, 2023 on Hotels
