Ratings based on 907 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great location
Posted Mar. 9, 2024 on HotelsVery convenient location, very clean and comfortable hotel to stay in. Beautiful views along the river and now the power station is open, loads of great shopping to visit too!
Comment from Hotel Management
Mar. 13, 2024 by Ash Sarswat - General Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you found our location convenient and enjoyed the cleanliness and comfort of our accommodations.It's great to know that you appreciated the beautiful views along the river and the nearby shopping options at the power station.We're glad to hear that we succeeded during your stay.We look forward to welcoming you back on your next visit!Warm regards,
by A traveller
Posted Mar. 8, 2024 on Hotels
Very good and very helpful
Comment from Hotel Management
Mar. 13, 2024 by Ash Sarswat - General Manager, Hotel Management
Dear Jenny,Thank you for your positive feedback! We are delighted to hear that you had a very good experience during your stay with us and that our team was very helpful throughout your visit.We always strive to provide exceptional service to all our guests, and it's rewarding to know that our efforts have made your stay enjoyable. We look forward to welcoming you back for another great stay in the future.Warm regards,
by A traveller
Posted Mar. 4, 2024 on Hotels
Nice stay, fast and friendly check in, rooms was good (not the cleanest)
Comment from Hotel Management
Mar. 13, 2024 by Ash Sarswat - General Manager, Hotel Management
Dear Justin,Thank you for taking the time to share your feedback with us following your recent stay. We're pleased to hear that you had a nice stay overall and that you found our check-in process to be fast and friendly.We appreciate your feedback regarding the cleanliness of the room. Please accept our sincerest apologies for any lapses in cleanliness you may have encountered. Rest assured, we will address this issue with our housekeeping team to ensure that our standards are consistently met.We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,
by A traveller
Lovely hotel
Posted Feb. 28, 2024 on HotelsA lovely hotel in a very nice area we only stayed the one night room was very clean and a great size would definitely stay there again if the price was right 👍
Comment from Hotel Management
Mar. 13, 2024 by Ash Sarswat - General Manager, Hotel Management
Dear Mark,Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that you found our hotel to be lovely and enjoyed your clean and spacious room.We're thrilled to know that you would consider staying with us again in the future. Please keep an eye out for our special offers and promotions to ensure you get the best value for your stay.We look forward to welcoming you back soon.Warm regards,
by A traveller
Posted Feb. 25, 2024 on Expedia
Staff were helpful . On other hand some details need to be taken like not providing tissue box in room , breakfast menu fixed all days with few options
Comment from Hotel Management
Mar. 13, 2024 by Ash Sarswat - General Manager, Hotel Management
Dear Mohammed Thank you for sharing your feedback from your recent stay with us. We're pleased to hear that you found our staff to be helpful during your time with us.We appreciate your comments regarding the absence of a tissue box in your room and the limited breakfast menu options. Rest assured, we will address these concerns internally to ensure a better experience for our future guests.Your feedback is valuable to us as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,
by A traveller
Posted Feb. 25, 2024 on Hotels
by A traveller
Posted Feb. 24, 2024 on Hotels
by A traveller
Posted Feb. 19, 2024 on Hotels
by A traveller
Posted Feb. 19, 2024 on Expedia
by A traveller
Great location
Posted Feb. 13, 2024 on HotelsGood location right beside the new Battersea Power Station development. Hotel was nice. Big rooms and clean.
Comment from Hotel Management
Feb. 23, 2024 by Ash Sarswat - General Manager, Hotel Management
Dear Scott,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you enjoyed your recent stay with us and that our hotel's location, room size, and cleanliness met your expectations.We are pleased that you found our hotel to be well-maintained and spacious, providing you with a comfortable and enjoyable stay.Your positive comments are truly appreciated by our team, as we strive to ensure that every guest has a memorable and pleasant experience with us. Thank you once again for your review we look forward to hosting you again soon.Warm regards,
