Ratings based on 884 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 3, 2024 on Expedia
Comment from Hotel Management
Mar. 4, 2024 by Jennifer, Hotel Management
Hello Sunil, We sincerely appreciate your wonderful review! It brings us joy to hear that your stay with us was enjoyable. It was a pleasure hosting you, and we eagerly look forward to the opportunity of welcoming you back soon. Kind regards, Jennifer
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Mar. 3, 2024 by Giselle, Hotel Management
Dear Sapphire,Thanks for leaving us your review.We hope to welcome you back soon.
by A traveller
Posted Feb. 28, 2024 on Hotels
Comment from Hotel Management
Feb. 29, 2024 by Beatriz, Hotel Management
Hello Kevin,Thank you for leaving us a positive review.We hope to welcome you back soon. Kind regards,
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 25, 2024 by Beatriz, Hotel Management
Hello Kim,Thank you for leaving us a review.We hope to welcome you back soon. Kind Regards,
by A traveller
Posted Feb. 22, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Beatriz, Hotel Management
Hello Anneliese,Thank you for leaving us a positive review.We hope to welcome you back soon. Kind regards
by A traveller
Posted Feb. 22, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Beatriz, Hotel Management
Hello Sebastian,Thank you for leaving us a review. We hope to welcome you back soon. Kind regards, Beatriz.
by A traveller
One of the best
Posted Feb. 20, 2024 on HotelsVery helpful and kind.
Comment from Hotel Management
Feb. 21, 2024 by Giselle, Hotel Management
Dear Sunhay,Thanks for leaving us your review.We are happy to know you considered us one of the best, we hope you had a good time during your stay.See you soon,
by A traveller
Posted Feb. 19, 2024 on Expedia
Pros
close to the Elizabeth rail line, and 30mins to main attaction London Eye area.
Easy access going to the airport since the train line is connected to the airport
The room is clean
Cons
Not quiet. The door is thin anyone can hear your business VERY Clearly. I am not sure if its worth the price 😅
I didnt like the fact that the door requires card 10pm after.
Comment from Hotel Management
Feb. 20, 2024 by Beatriz, Hotel Management
Hello Ralph,Thank you for leaving us a review.Your feedback is very valuable to us as it helps to improve the services we provide. Our hotel is located in the financial district of London which makes your stay attractive. We sincerely apologize for any inconvenience you faced during your stay. We hope to see you at Point A Hotel Canary Wharf again soon! Kind regards,Beatriz
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 19, 2024 by Olivia, Hotel Management
Dear Tim, Thank you for taking the time to review your stay. We are happy you enjoyed your time with us, and we hope to welcome you back soon.Kind regards,
by A traveller
Posted Feb. 15, 2024 on Expedia
The room was adequate- decent double bed and ensuite shower room. The location is great, feels safe and close to transport.
However, the cleanliness was not good: stain on bed sheets, grit in shower and food on surfaces. As we entered the room there was an overwhelming smell of damp. We had to keep the window open overnight. Unfortunately we needed to leave soon after checking in and returned late at night, so didn't have a chance to report this. I therefore cannot comment on how the team would have dealt with this and thus have not rated this as low as I would have, as there was not a chance for it to be rectified.
Comment from Hotel Management
Feb. 16, 2024 by Beatriz, Hotel Management
Hello Francesca,Thank you for taking the time to leave us a review. We apologize for this inconvenience you faced during your stay. Your feedback is very valuable to us as it helps to improve the room's cleanliness and the service we provide. We are much looking forward to being able to welcome you back. Kind Regards,Beatriz
