Note fondée sur 857 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 févr. 2024 sur Hotels
Petites chambres mais confort
Situé à proximité du métro (très pratique mais à contrario un peu de bruit des rails) on peut pas tout avoir 😅
Devant l’arrêt du big bus également
Pratique si on prend le go city London pass
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Andreea, Gestion de l’hôtel
Hello Jerome, Thank you for taking the time to share your great feedback. We're delighted to hear that you found our rooms comfortable and our location convenient, especially being close to the metro and the bus stop. We understand that city noises can sometimes be inevitable but are glad it didn't detract too much from your stay. We appreciate your understanding and hope to welcome you back again soon! Take care until then! Kind Regards, Andreea
par un voyageur
Publié le 15 févr. 2024 sur Expedia
Safe place, clean hotel, friendly staff : I warmly recommend it :)
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Syed, Gestion de l’hôtel
Thank you for your positive feedback! We're delighted to hear you found our hotel safe, clean, and our staff friendly. We appreciate your recommendation!
par un voyageur
Publié le 2 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Judit, Gestion de l’hôtel
Thank you for your review. We look forward to hosting you again soon.Regards.
par un voyageur
Publié le 29 janv. 2024 sur Hotels
The hotel is conveniently loscated between two metro stations and easy to access to city center.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Kevin, Gestion de l’hôtel
Dear Louis, Thank you very much for taking your time and leave a review for us. We are very glad that you found the location appropriate for your visit. We really hope we can serve you again in the future. Kind regards . Kevin
par un voyageur
Publié le 4 janv. 2024 sur Hotels
super, seulement la chambre est tres tres petite! mais super sejour
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Rahul, Gestion de l’hôtel
Hi Manel, Thank you so much for your positive feedback. I'm glad to hear that overall, your stay was great..! Our rooms are compact with cosy and comfortable experience. If there's anything specific you'd like to share or discuss about your experience, feel free to let me know—I'm here to help! Hope to see you soon again.
par un voyageur
Publié le 3 janv. 2024 sur Expedia
I do not recommand. Very very small room and no or small windows. Cleaning is not made every day. Breakfast is expensive and useless. The worst was the noise from the tube (subway) going through under the hotel. It was difficult to sleep peacefully. I will not come back, sorry.
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Andreea, Gestion de l’hôtel
Hello Bastien, Thank you for sharing your feedback with us. We sincerely apologize that your experience fell short of your expectations. We offer both windowed and windowless room options to cater to our guests preferences.Regarding our cleaning procedures, we generally provide services every three nights for extended stays and every second night for those staying four nights. Additionally, our reception is always available to provide fresh towels and any other essentials you may need during your stay. Being located in central London next to 2 tube stations has its pros and cons, from one side we have amazing transport links, many shops and restaurants nearby however you can hear sometimes the tube passing by. We regret any disruption this may have caused to your peaceful sleep. We do, however, offer complimentary earplugs at Reception for the light sleepers.We take your comments to heart, and your feedback will certainly guide us in our ongoing efforts to improve our services. We hope you will reconsider and give us another opportunity to provide you with a more satisfying experience in the future.Thank you for choosing our hotel, and we appreciate your understanding. Kind regards,Andreea
par un voyageur
Publié le 31 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Andreea, Gestion de l’hôtel
Hello Anonymous,Thank you for leaving us your great feedback. We look forward to welcoming you again soon. Take care until then! Warm Regards, Andreea
par un voyageur
Publié le 18 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Andreea, Gestion de l’hôtel
Hello Anonymous,Thank you for leaving us your feedback. We look forward to welcoming you again soon and making your experience 10/10. Kind Regards, Andreea
par un voyageur
Publié le 27 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 oct. 2023 par Judit , Gestion de l’hôtel
Dear Martine, Thank you for taking the time to leave us a review. We look forward to hosting you again.Regards.
par un voyageur
Publié le 27 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2023 par front desk, Gestion de l’hôtel
Thank you for your feedback. We hope to welcome you back for next time.
