Ratings based on 889 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 26, 2024 on Expedia
Convenient location. Professional service. Bedroom was clean. Bathroom was small but had everything that you needed. No Guinness in the bar but good choice of wine.
Comment from Hotel Management
Feb. 26, 2024 by Guest Relation Team, Hotel Management
Dear Alexandra,Your positive feedback on your recent stay at the Radisson Blu Edwardian Grafton Hotel is very much appreciated. It is indeed an excellent location in London’s Fitzrovia, with Covent Garden, Soho, and Oxford Street just a short walk away. It's a delight to know you found our location convenient.We are pleased that you enjoyed our professional service and found the bedroom clean. We understand that the bathroom size might not have been as expected, however, we are glad you found it equipped with all the necessary amenities for a comfortable stay. We also acknowledge your comment about the absence of Guinness in our bar, and we hope that our good choice of wine added to your overall experience. We are also proud to offer spacious rooms accommodating up to four guests, ideal for young families or group travel, which adds to the comfort and ease of our guests.Thank you once again for choosing to stay at Radisson Blu Edwardian Grafton Hotel. We look forward to welcoming you back in the future.Warm regards.Guest Relation Team
by A traveller
Posted Feb. 26, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Edgar, Hotel Management
Dear Troels, It's wonderful to hear that you found your overall experience at the Radisson Blu Edwardian Grafton Hotel in London to be good. Maintaining the highest levels of service quality and guest satisfaction is our utmost priority. Your positive feedback is a testament to our continuous strive towards creating memorable experiences for our guests. We hope to have the opportunity to welcome you back soon so that we can continue to exceed your expectations and provide you with the excellent service that is characteristic of the Radisson Blu Edwardian Grafton Hotel.Warm regards, Edgar F Reception Manager
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Edgar, Hotel Management
Dear Rebecca, It's wonderful to hear that you found your overall experience at the Radisson Blu Edwardian Grafton Hotel in London to be good. Maintaining the highest levels of service quality and guest satisfaction is our utmost priority. Your positive feedback is a testament to our continuous strive towards creating memorable experiences for our guests. We hope to have the opportunity to welcome you back soon so that we can continue to exceed your expectations and provide you with the excellent service that is characteristic of the Radisson Blu Edwardian Grafton Hotel.Warm regards, Edgar F Reception Manager
by A traveller
Nice stay
Posted Feb. 25, 2024 on HotelsReally nice hotel, room was slighlty smaller than expected, bathroom large with a bath and shower. The bed was nice, firm and comfortable. Extra pillows provided in the cupboard. Ironing board and everything you expect. Only negative was the room stayed cold even if you turned the aircon up. Room was cold, bathroom is marble walls, floor so really cold on the feet. Would be great in the summer but in February its not great. Other than that its clean, tidy and well worth the money. I really like the staff and the restaurant area is great for cocktails, food or even just sit for a coffee.
Comment from Hotel Management
Feb. 25, 2024 by ngp, Hotel Management
Dear Wesley, Your detailed review of your recent stay at the Radisson Blu Edwardian Grafton Hotel is greatly appreciated. It is lovely to hear that you were pleased with our well-appointed rooms and found our bedding to be comfortable. The provision of extra pillows and other amenities in the room is part of our commitment to ensure comfort and convenience for our guests.We're sorry to hear about the temperature issue in your room. It's important for us that our guests enjoy a cozy and comfortable atmosphere. Your feedback has been noted, and while I can't provide any specific solutions, I can assure you that we value such observations as they help us understand our guest's experience better.We are delighted that you enjoyed our restaurant area, which is indeed a great place for a relaxing break, whether for a meal, a drink, or a simple cup of coffee. It's also heartwarming to know our staff made a positive impression on you. We are proud of our team and their dedication to providing excellent service.Regarding the room size, we would like to mention that we also offer more spacious rooms, which can comfortably accommodate up to four guests, making it perfect for young families or guests who prefer a larger space.We hope to welcome you back in the future, perhaps during a warmer season or in a room that caters more to your needs and preferences. Once again, thank you for choosing to stay with us and for sharing your experience.Warm regards.Nicholas - Supervisor
by A traveller from New York
Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Feb. 26, 2024 by Guest Relation Team, Hotel Management
Dear Laurie,Thank you for staying with us at The Radisson Blu Edwardian Grafton Hotel and for taking the time to leave a review following your stay with us.We are thrilled to see that you have enjoyed your stay with us and we look forward to welcoming you back in the near future.Kind RegardsGuest Relation Team
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Guest Relation Team, Hotel Management
Dear Amaka,Thank you for taking the time to share your feedback about your stay. We are glad to hear that you enjoyed your stay with us and we look forward to welcoming you back in the near future.Kind RegardsGuest Relation Team
by A traveller
Posted Feb. 25, 2024 on Hotels
Comment from Hotel Management
Feb. 25, 2024 by ngp, Hotel Management
Dear David,We are thrilled to hear that you had a top-rate experience at our Radisson Blu Edwardian Grafton Hotel. Your rating of 10 out of 10 is a testament to the effort we put in every day to provide the best service and facilities for our guests.We are particularly pleased to know that you had the opportunity to enjoy our modern mirrored gym. We pride ourselves on its state-of-the-art cardio machines and free weights area, and its 24-hour availability is designed to cater to the diverse schedules of all our guests, ensuring they can keep fit and active at any time of day.Your satisfaction stands at the forefront of our objectives, and knowing we hit the mark with you is very fulfilling. We look forward to welcoming you back to our hotel in the future, as we continue to create exceptional experiences for our esteemed guests.Warm regards.Nicholas - Supervisor
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 26, 2024 by Reception Team, Hotel Management
Dear Sharon,It's truly inspiring to read your succinct review, which speaks volumes about your experience at the Radisson Blu Edwardian Grafton Hotel. Your perfect score brings immense joy to us, and we are glad to know we were able to meet your expectations.Our team goes above and beyond to create a memorable experience for our esteemed guests. Your satisfaction shines through your rating, and it encourages us to continue our efforts to provide top-notch service and hospitality. May we take this opportunity to suggest you enjoy a pre-dinner drink or indulge in a light meal at our intimate bar during your next visit? It is a wonderful way to unwind and soak in the ambience of our hotel.Once again, we appreciate your high praise and look forward to serving you again at the Radisson Blu Edwardian Grafton Hotel in the future. Warm regards,Tzoulian,Night Receptionist.
by A traveller
Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 24, 2024 by Edgar, Hotel Management
Dear Guest, It is such a delight to hear that your experience at the Radisson Blu Edwardian Grafton Hotel exceeded your expectations.Your positive feedback is a testament to our relentless dedication towards ensuring that every guest has a memorable stay in our establishment. It is comments like yours that inspire us to strive for excellence in all that we do.Our team is committed to making every guest feel welcome and attended to, and it is rewarding to hear that you had an excellent experience. We are grateful for your recognition of our efforts and we look forward to hosting you again in the future.Thank you once again for your kind words. We hope to have the pleasure of welcoming you back to our hotel in the near future, where we will endeavor to make your next stay just as, if not more, enjoyable.Warm regards.Edgar F Reception Manager
by A traveller from Minneapolis
Posted Feb. 21, 2024 on Expedia
This hotel was really conveniently located, and had lots of dining options nearby, but the area was a bit too busy for me (on a main road, near a hospital and by the tube). Great for convenience out of Euston station and for a short trip but not exactly a relaxing stay
Comment from Hotel Management
Feb. 23, 2024 by ngp, Hotel Management
Dear Lena,It is heartening to read that you found the location of our hotel beneficial for your stay. Radisson Blu Edwardian Grafton Hotel is indeed situated in the vibrant area of London’s Fitzrovia, which offers a plethora of dining options and is within an easy reach to various city attractions. We understand that the bustling nature of the locality might not provide a tranquil ambiance for all our guests. However, being close to the tube and Euston station, it certainly provides great convenience for those seeking to explore the city or for short business trips.Moreover, our location is also ideal for lovers of the theatre. The West End, with its many theatres, including the Dominion Theatre and the Shaftesbury Theatre, is just a short walk away. This allows our guests to take advantage of London's rich cultural scene.Your feedback is invaluable and we will continue striving to provide the best possible experience for all our guests. We hope to welcome you back to Radisson Blu Edwardian Grafton Hotel, perhaps for a different occasion that might allow you to enjoy the full benefits of our strategic location.Warm regards.Nicholas - Supervisor
