Note fondée sur 942 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
100 % des clients le recommandent
4,7 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 23 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
31 déc. 2023 par Micael Araujo, Gestion de l’hôtel
Dear Kevin,We are so pleased to hear that you enjoyed your stay at our hotel! We strive to ensure that all of our guests have a positive experience and it's wonderful to know that we succeeded in providing a pleasant stay for you. If there is anything else we can do for you, don't hesitate to reach out. Thank you for choosing us and we hope to welcome you back soon!Warm regards,Micael AraujoReception Team Leader
4 sur 5
par un voyageur

Publié le 29 nov. 2023 sur Hotels
RAS, un vrai 4 étoiles. Conseils a l'accueil moyen
Commentaires de Gestion de l’hôtel
29 nov. 2023 par Ana Santos, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to give us your feedback.We are really happy to hear that you had a good time here at The Mercer Street Hotel!We hope to be able to welcoming you back soon!Warm regards,
5 sur 5
par un voyageur de Aix en Provence

Publié le 16 oct. 2023 sur Expedia
Très bien je recommande
Commentaires de Gestion de l’hôtel
16 oct. 2023 par Geny, Gestion de l’hôtel
Dear Yannick,,It's wonderful to hear that your stay with us resulted in such a positive experience, and we are thrilled that you would recommend our hotel to others. Our prime location in the heart of theatreland is one of the facets we pride ourselves on. We're glad that you appreciated being surrounded by some of London's finest theatres, offering our guests the opportunity to immerse themselves in the vibrant culture of the city.Thank you once again for your kind words, and we look forward to welcoming you back in the future.Warm regards,Eugenia Reception Team
5 sur 5
par un voyageur

Publié le 10 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2023 par - Adiba Haque, Reception Team, Gestion de l’hôtel
Dear Dalia,Thank you for your positive review and for giving us the maxim score. We hope that you had a wonderful stay with us and enjoyed all the best that central London can offer.Warm Regards.
5 sur 5
par un voyageur

A boutique hotel feeling in London City Center

Publié le 7 mai 2023 sur Hotels
As a frequent traveler it is not so often that you come across on an hotel chain with such a feeling of boutique hotel: - very friendly staff and helpful - very comfortable bedding - not always the case in many hotels - spectacular breakfast with fresh fruits (not the industrial type..), oeuf poche with truffles, a killing pain perdu, not to mention a high quality cappuccino Location can not be better to enjoy busy London city center, thanks for this very enjoyable stay
Commentaires de Gestion de l’hôtel
7 mai 2023 par Mya Swe Head Lobby Host, Gestion de l’hôtel
Dear Eric, Thank you so much for taking the time to review your stay with us. We are delighted to hear that you enjoyed your time with us and appreciate all the positive feedback. It warms our hearts knowing that we could provide our guests with a comfortable bedding, an unforgettable breakfast with fresh fruits, and an ideal location to explore London City Center. We are grateful for your kind words and we hope that we will have the pleasure of welcoming you back soon!
5 sur 5
par un voyageur

Publié le 16 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2023 par Micael Araujo, Gestion de l’hôtel
Dear Brigitte,Thank you for taking the time to leave us a rating. It is great to see you have enjoyed your stay with us.We hope to welcome you back in the future. Warm regards,Micael AraujoHead Lobby Host
4 sur 5
par un voyageur

Publié le 30 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2023 par Micael Araujo, Gestion de l’hôtel
Dear Anais,Thank you for taking the time to leave us a rating. It is great to see you have enjoyed your stay with us. We look forward to welcoming you back in the future.Warm regards,Micael AraujoHead Lobby Host
4 sur 5
par un voyageur

Publié le 8 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
10 mai 2022 par politof, Gestion de l’hôtel
Dear Nathalie, Thank you for your feedback, we truly appreciate it. We would love to hear any further details you might want to share as to how we could have improved your stay further. We will be looking forward to welcoming you back soon! Warm Regards, Fabiana Polito Front Office Manager
5 sur 5
par un voyageur

Excellent séjour londonien

Publié le 1 nov. 2021 sur Hotels
Hotel tres confortable et particulièrement bien situé au cœur de Londres. Le service est impeccable à toute heure, le breakfast a la hauteur.
Commentaires de Gestion de l’hôtel
2 nov. 2021 par politof, Gestion de l’hôtel
Dear Mathieu, Thank you so much for your kind feedback, we truly appreciate it. We are delighted to hear you enjoyed your stay, especially due to our central location, the service provided and the breakfast experience. We will look forward to welcoming you back soon! Warm Regards, Fabiana Polito Front Office Manager
5 sur 5
par un voyageur

très bien

Publié le 25 févr. 2020 sur Hotels
hôtel propre, très bien placé a coven garden. bon petit déjeuner.
Commentaires de Gestion de l’hôtel
26 févr. 2020 par Guest Relations, Gestion de l’hôtel
Dear Thomas, Thank you so much for rating us and for your honest feedback. Warm regards, Guest Relations
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