Ratings based on 419 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 10, 2024 on Hotels
by A traveller
Posted Mar. 2, 2024 on Expedia
London has many oustanding hotels. I stay at the Sheraton Grand Park Lane because of the people. The staff is exceptional, courteous, and very knowledgeable. I would recommend the hotel to both business travelers and vacationeers without hesitation.
by A traveller
Posted Feb. 24, 2024 on Expedia
The entire staff is exceptional.
by A traveller
Elevator
Posted Feb. 20, 2024 on HotelsEverything was more than I expected instead of the elevators in the hotel was to scary and all the time not working.
by A traveller
A wonderful stay at the Sheraton Grand
Posted Feb. 11, 2024 on Hotelsby A traveller
Not best 5* but okay for the location
Posted Feb. 9, 2024 on Hotelsby A traveller
Posted Feb. 7, 2024 on Expedia
Great place. Friendly and attentive staff. Excellent location.
by A traveller
Posted Jan. 2, 2024 on Expedia
Customer service was really poor, except for the car park attendant! Not a world class hotel but perhaps typically English with unbothered lazy staff. We wanted a cup of coffee and we were told to go from one restaurant to another, to only be told in the 3rd place that the coffee machine had broken down.
by A traveller
Posted Dec. 8, 2023 on Expedia
by A traveller
Posted Dec. 2, 2023 on Expedia
