Ratings based on 565 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 7, 2024 on Hotels
4 out of 5
by A traveller

Posted Feb. 24, 2024 on Expedia
We stayed in the townhouse section. The access to the townhouse rooms within the hotel are below average, and I suggest guests access from the street instead. The ceiling height was great, beds comfortable. The bathroom’s in the deluxe rooms need updating, as the furniture has warped wood and shower trays semi yellow from age. The WiFi was very poor, and the hotel did try to improve but failed. The spa is out of bounds to children even after having been told they could attend before making the booking, so this was disappointing. The lounge or 10th floor is a bonus, with wonderful views.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 2, 2024 on Hotels
3 out of 5
by A traveller

Posted Jan. 24, 2024 on Expedia
It’s a nice hotel, small in comparison to its competitors but convenient. Something about it is a little eerie, but the staff were kind and the check in was quick and smooth.
4 out of 5
by A traveller

Too hot to handle.

Posted Dec. 26, 2023 on Hotels
The property is in a great location! The heart of Mayfair and surrounding landmarks. The staff were very friendly, the only problem I had was the comfort of the room. It was December and the room was very stuffy and warm. The windows were locked shut and no fresh air could circulate. It was difficult to get good sleep due to the warmth of the room even when it was turned to full cool and high fan. It felt like a central temp for entire building?
5 out of 5
by A traveller

Posted Dec. 8, 2023 on Expedia
My go-to residence in Mayfair
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 20, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 29, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 19, 2023 on Expedia
2 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 10, 2023 on Hotels