Ratings based on 385 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 28, 2024 on Expedia
Amazing hospitality, rooms, and amenities. Top notch
Comment from Hotel Management
Feb. 28, 2024 by Mark Hatton / Reservations and Revenue Manager, Hotel Management
Dear Charlyn,Thank you for your review of your stay with us! We look forward to welcoming you back on your next visit to Malibu!Warm regards,Mark HattonReservations and Revenue Manager
by A traveller from Ladera Ranch
Posted Feb. 26, 2024 on Expedia
It will exceed your expectations!
Comment from Hotel Management
Feb. 26, 2024 by Mark Hatton / Reservations and Revenue Manager, Hotel Management
Dear Kayvon,Thank you for your review of your stay with us! We look forward to welcoming you back on your next visit to Malibu!Warm regards,Mark HattonReservations and Revenue Manager
by A traveller
Posted Feb. 16, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Mark Hatton / Reservations and Revenue Manager, Hotel Management
Dear Carlos,Thank you for your review of your stay with us! We look forward to welcoming you back on you next visit to Malibu!Warm Regards,Mark HattonReservations and Revenue Manager
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 17, 2024 by Michael K/Reservations and Front Office Supervisor, Hotel Management
Dear Everton, Thank you for your feedback. We are sorry to hear that you had a less than satisfactory stay with us. We apologize for any inconveniences or shortcomings you may have experienced during your visit. This has been shared with the management team, and we hope that you would give us another chance to recover your trust in our services again.
by A traveller
Posted Feb. 6, 2024 on Expedia
Comment from Hotel Management
Feb. 6, 2024 by Mark Hatton / Reservations and Revenue Manager, Hotel Management
Dear Derek,Thank you for your review of your stay with us. We look forward to welcoming you back on your next visit to the Ranch!Warm Regards,Mark HattonReservations and Revenue Manager
by A traveller
Posted Jan. 31, 2024 on Hotels
Comment from Hotel Management
Jan. 31, 2024 by Mark Hatton / Reservations and Revenue Manager, Hotel Management
Dear Shadee,Thank you for your review of your stay with us. We look forward to welcoming you back on your next trip to Malibu!Warm regards,Mark HattonReservations and Revenue Manager
by A traveller from Montreal
Posted Jan. 29, 2024 on Expedia
We had an amazing stay. Our 3 bedroom bungalow was spacious, private and beautifully appointed with fabulous beds.
The property is beautiful and the staff is top notch. We will definitively be going back.
Comment from Hotel Management
Jan. 30, 2024 by Mark Hatton / Reservations and Revenue Manager, Hotel Management
Dear Jennifer,Thank you for your review of your stay with us! We look forward to welcoming you back on your next visit to our ranch!Warm regards,Mark HattonReservations and Revenue Manager
by A traveller
Posted Jan. 19, 2024 on Expedia
Some of the best service I've ever experienced. It's expensive, but comes all-inclusive. Everything in your room is included. All property amenities are free. The grounds are absolutely beautiful. The highest-end glamping experience you can have in LA. Will come back next time with the kids.
Comment from Hotel Management
Jan. 19, 2024 by Mark Hatton / Reservations and Revenue Manager, Hotel Management
Dear Travis,Thank you for your review of your stay with us. We look forward to welcoming you back on your next visit to Malibu!Warm regards,Mark HattonReservations and Revenue Manager
by A traveller
Posted Jan. 16, 2024 on Expedia
The staff amazing. the property wonderful, Peaceful weekend!
Comment from Hotel Management
Jan. 16, 2024 by Mark Hatton / Reservations and Revenue Manager, Hotel Management
Dear Tonya,Thank you for your review of your stay with us! We look forward to welcoming you back on your next visit to our Ranch!Warm regards,Mark HattonReservations and Revenue Manager
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Jan. 17, 2024 by Mark Hatton / Reservations and Revenue Manager, Hotel Management
Dear Steven,Thank you for your review of your stay with us! We look forward to welcoming you back on your next visit to beautiful Malibu!Warm regards,Mark HattonReservations and Revenue Manager
