Ratings based on 947 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from GREENWOOD
Posted Jun. 12, 2024
Comment from Hotel Management
Jun. 14, 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a 5-star rating for Crowne Plaza Los Angeles Harbor. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay. We hope to welcome you back again in the near future.
by A traveller
Posted Apr. 3, 2024
Comment from Hotel Management
Apr. 4, 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a 5-star rating of our hotel! We are delighted to hear that you had a great experience during your stay at Crowne Plaza Los Angeles Harbor. We appreciate your support and hope to welcome you back again soon for another enjoyable visit.
by A traveller
Posted Mar. 17, 2024 on Expedia
I wish I could rate the staff more than 5 stars. They are excellent
Hotel in great Little Italy area lots of fun stores and great restaurants
Comment from Hotel Management
Mar. 18, 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to share your experience at Crowne Plaza Los Angeles Harbor. We are delighted to hear that you were impressed with our staff's exceptional service during your stay. Our team strives to provide a warm and welcoming environment for all our guests. We are also pleased to hear that you enjoyed our convenient location in the vibrant Little Italy area, with its variety of shops and restaurants. We hope to welcome you back soon for another enjoyable stay.
by A traveller
Posted Mar. 17, 2024 on Expedia
Perfect location for LA Cruises port. Room was clean but tired. Friendly and helpful staff. Good area for an overnight.
Comment from Hotel Management
Mar. 18, 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location ideal for your cruise port needs and that our staff provided friendly and helpful service during your stay. We appreciate your comments about the cleanliness of the room and will take them into consideration for future improvements. We hope to welcome you back again soon for another great overnight experience in the area.
by A traveller
Posted Mar. 17, 2024 on Expedia
Friendly staff. Clean. A bit worn around the edges. But they’ve implemented safety features that make this an excellent place to stay. The shower was adequate. But we like the place
Comment from Hotel Management
Mar. 18, 2024 by Marketing Manager, Hotel Management
Thank you for sharing your feedback on your recent stay at Crowne Plaza Los Angeles Harbor. We are pleased to hear that you found our staff to be friendly and the hotel clean. We appreciate your mention of the safety features we have implemented to ensure the well-being of our guests. Your comments regarding the worn appearance and shower will be shared with our team for further review. We hope to welcome you back for another stay in the future.
by A traveller
Run Down Hotel
Posted Mar. 16, 2024 on HotelsThe hotel NEEDS a lot of work. It is really run down. The service was equivalent to the room rate but the condition of the hotel was that of a $100 room vs $300.
Comment from Hotel Management
Mar. 17, 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to share your feedback with us. We apologize that your experience at our hotel did not meet your expectations. We appreciate your honesty and will take your comments into consideration as we continually work to improve our property. We hope to have the opportunity to welcome you back in the future to show you the improvements we have made.
by A traveller
Posted Mar. 16, 2024 on Expedia
Very nice
Comment from Hotel Management
Mar. 17, 2024 by Marketing Manager, Hotel Management
Thank you so much for taking the time to leave a positive review of your stay at Crowne Plaza Los Angeles Harbor! We are thrilled to hear that you had a pleasant experience with us. Our team works hard to provide exceptional service and we are delighted to see that reflected in your 5-star rating. We hope to welcome you back again soon for another enjoyable stay.
by A traveller
Posted Mar. 15, 2024 on Expedia
Comment from Hotel Management
Mar. 17, 2024 by Marketing Manager, Hotel Management
Thank you for the perfect rating! We're thrilled to hear you had a wonderful experience at Crowne Plaza Los Angeles Harbor. If you have any specific feedback or suggestions for us to improve your stay even further next time, please don't hesitate to reach out. We look forward to welcoming you back for another exceptional stay in the future.
by A traveller
Posted Mar. 14, 2024 on Expedia
Comment from Hotel Management
Apr. 4, 2024 by Marketing Manager, Hotel Management
Thank you for taking the time to leave a 5-star rating for Crowne Plaza Los Angeles Harbor. We are thrilled to hear that you had an excellent experience during your stay with us. Our team works hard to provide top-notch service and accommodations for all our guests, and we are delighted that you enjoyed your time with us. We hope to welcome you back for another wonderful stay in the future.
by A traveller
Good
Posted Mar. 14, 2024 on HotelsGood hotel
Comment from Hotel Management
Mar. 15, 2024 by Marketing Manager, Hotel Management
Thank you for choosing Crowne Plaza Los Angeles Harbor for your stay. We are pleased to hear that you had a positive experience with us and that you found our hotel to be good. We appreciate your feedback and hope to welcome you back again in the future. Thank you for taking the time to share your review.
