Ratings based on 936 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 8, 2024
Comment from Hotel Management
May 28, 2024 by Chris Y., Hotel Management
Dear Nancy,Thank you for taking the time to tell us about your experience at Holiday Inn Diamond Bar.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Diamond Bar.Sincerely,Christopher Y Guest Services Agent
by A traveller
Posted Mar. 17, 2024 on Expedia
quiet
Comment from Hotel Management
Mar. 18, 2024 by Paul, Hotel Management
We are glad that you enjoyed your stay with us. We are looking forward to serve you in the near future!
by A traveller
Posted Mar. 15, 2024 on Expedia
The stay was great I had a problem with the water in my room and they switch my room with no problem and the rooms are clean the first one room I was in I felt was a little clean than the second one the water pressure at this place was not good very slow and light one good thing they have free parking
Comment from Hotel Management
Mar. 18, 2024 by William-Front desk Supervisor , Hotel Management
We are glad you enjoyed your stay we do apologize about problems you had it your room we will go ahead and note that room and give it to our head maintenance manger to take a look into the issues
by A traveller
Posted Mar. 12, 2024 on Expedia
Comment from Hotel Management
Apr. 5, 2024 by William-Front desk Supervisor , Hotel Management
Thank you Logan for the review, we do apologize for any inconvenience that you had during your stay to give us that score we do hope that you will stay with us again to give us another chance to change that score the next time you stay with us
by A traveller
Posted Mar. 11, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by William-Front desk Supervisor , Hotel Management
We are glad you enjoyed your stay with us and thank you for the great review
by A traveller from Estacata
Posted Mar. 6, 2024 on Expedia
good service
Comment from Hotel Management
Mar. 9, 2024 by HIDB, Hotel Management
Thank you, Juhan, for staying at Holiday Inn Diamond Bar. Looking forward to see you next time!
by A traveller
Posted Mar. 5, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by William-Front desk Supervisor , Hotel Management
We are glad you enjoyed your stay with us and thank you for the great review
by A traveller
Posted Mar. 5, 2024 on Expedia
We love the place and we gonna come back again. Pwefect place to stay on esp with family members.
Comment from Hotel Management
Mar. 9, 2024 by HIDB, Hotel Management
Thank you, Maria.We are so glad to hear that you and your family members enjoyed your time with us. See you next time!
by A traveller
Posted Feb. 23, 2024 on Expedia
Excellent
Comment from Hotel Management
Feb. 24, 2024 by HIDB, Hotel Management
Thank you for staying at Holiday Inn Diamond Bar and taking the time to review our hotel. We will be sure to share your comments with our team
by A traveller
Posted Feb. 22, 2024 on Expedia
Comment from Hotel Management
Feb. 24, 2024 by HIDB, Hotel Management
It is our pleasure to have you staying with us, Jaiave. Please do no hesitate to make any request or advise your preference for your next visit
