Ratings based on 221 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.4 Service & staff
3.9 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 19, 2024
Very good check in and very clean room
Comment from Hotel Management
May 20, 2024 by Hollywood Hills Hotel, Hotel Management
Hi Juan!Thank you for your positive feedback! Our team works hard to ensure our guests have a comfortable and pleasant stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon.Best regards,Sophia Guest Experience Team
by A traveller
Posted Feb. 29, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by Hollywood Hills Hotel, Hotel Management
Thank you for your 5 star review! We appreciate your stay with us and the time to leave us your feedback. We look forward to your next visit with us.
by A traveller
Posted Feb. 28, 2024 on Expedia
Perfect location and amazing view. Very large room
Comment from Hotel Management
Feb. 28, 2024 by Hollywood Hills Hotel, Hotel Management
Thank you for taking the time in leaving us a review on your stay with us. We are so happy to learn that you had a great time and experience with our hotel and team members. We look forward to having you back into our property in the near future!
by A traveller
Posted Feb. 28, 2024 on Expedia
This is a "Digital Hotel" so there is NO staff on property to help you if needed. Also there is an EXTREMELY LOUD Shisha bar and night club that plays music from 11pm - 4am about 50 ft. from the door of the upper hotel rooms. The patrons of that club use the bathroom facilities on the property and are very drunk and loud.
Our room was not as advertised - it said there was a bed and a pullout couch to sleep 3 but there was no pullout couch and it only slept 2 people.
We ended up having to leave the hotel and stay at another one since it was so loud at night we could not sleep. The folks on the phone did what they could which was basically refund us since they are not on property. Really disappointing. I would not recommend and will not stay again.
Comment from Hotel Management
Feb. 28, 2024 by Hollywood Hills Hotel, Hotel Management
We are truly sorry that you had this experience while staying at our hotel. Unfortunately, the party took place on an adjacent, separate property and we had no prior knowledge of it or ability to prevent the gathering. Not only do we make sure our high standards are adhered to in order to make sure our guest have a comfortable and peaceful stay. We have many returning guests, excellent reviews online and take guest feedback very seriously. We thank you for taking the time to share your experience with us and hope to have the opportunity to host you again and exceed your expectations in the future.
by A traveller
Posted Feb. 27, 2024 on Expedia
Comment from Hotel Management
Feb. 28, 2024 by Hollywood Hills Hotel, Hotel Management
Thank you for your 5 star review! We appreciate your stay with us and the time to leave us your feedback. We look forward to your next visit with us.
by A traveller
Posted Feb. 25, 2024 on Expedia
The views of the city from our room were awesome! The highlight of our stay was enjoying dinner and drinks at Yamaahiro...it was a wonderful experience!
Comment from Hotel Management
Feb. 26, 2024 by Hollywood Hills Hotel, Hotel Management
We're very glad to hear that you enjoyed your stay with us and thank you for your time to leave us a review. We greatly appreciate and value your feedback. We look forward to having you again!
by A traveller
Posted Feb. 23, 2024 on Expedia
Upon arrival, finding the entrance was a little tricky. You do actually have to drive onto the restaurant property but then stay to the left to find the hotel gate. I also wasn’t prepared for the fact that there was no elevator, which can be tricky if you have a lot of luggage. The size of the room was great and the the view was amazing. The bed was very comfortable and nice bathroom amenities. Cleanliness could have been a little better. The floor felt dirty. The restaurant right next door was a nice bonus. Again, amazing views. Overall the location is also great for getting around Hollywood. Would stay again.
Comment from Hotel Management
Feb. 23, 2024 by Hollywood Hills Hotel, Hotel Management
Thank you for your kind comments. We are so glad that you had a great stay with us. We will be please that you will stay with us again and would recommend us to others, we hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. Thanks again for your pleasant feedback.
by A traveller
Posted Feb. 19, 2024 on Hotels
Great hotel, little difficult to find, but rooms are huge and very nice. Great view of the city.
Comment from Hotel Management
Feb. 19, 2024 by Hollywood Hills Hotel, Hotel Management
Thank you for taking the time to post a review of your stay. It's great to hear that you liked the hotel standards and that our accommodations fit your needs. Thank you again for sharing your experience with us. We would love to see you again.
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 20, 2024 by Hollywood Hills Hotel, Hotel Management
Thank you for your 5 star review! We appreciate your stay with us and the time to leave us your feedback. We look forward to your next visit with us.
by A traveller
Posted Feb. 16, 2024 on Expedia
First room had a couple spiders moved to another unit. Bed towards our feet and a bunch of hairs and rusty bathroom faucet. The tub was clean but very worn out. My sleep was okay wouldn’t stay here again though
Comment from Hotel Management
Feb. 19, 2024 by Hollywood Hills Hotel, Hotel Management
Thank you for taking the time in leaving us a review and feedback on our property. We apologize that our service did not exceed your expectations. We will be sure to send this information to our Manager. Nothing means more to us than providing a great guest experience. Thank you for your time and we hope to have you as our guest in the future.
