Note fondée sur 896 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2019 par Megan Fries - Front Office Manager, Gestion de l’hôtel
Good morning, Geraldine! Thank you for taking the time to review your stay with us. I'm so happy to see you enjoyed your experience. The 21c Red Penguins hope to see you again soon!
Recommandé
pour Tout le mondepar un voyageur de Neuilly sur seine
très bon hôtel avec un musée d'art moderne
Publié le 4 déc. 2016 sur Expedia
Pour : modernité
un musée d'art moderne dans l'hotel !
très belle salle de douche
par un voyageur
Publié le 10 mai 2024
Commentaires de Gestion de l’hôtel
31 mai 2024 par 21c Louisville Team, Gestion de l’hôtel
Thank you for reviewing your stay at 21c Museum Hotel Louisville. We appreciate your positive feedback and look forward to your return visit.
par un voyageur
Publié le 10 avr. 2024
Excellent stay
Commentaires de Gestion de l’hôtel
10 avr. 2024 par EO, Gestion de l’hôtel
Thank you so much for taking the time to share your experience at 21c Museum Hotel Louisville. We're thrilled to hear that you enjoyed your stay with us. Providing exceptional service and a memorable experience is always our top priority, and we're delighted that we could meet your expectations. We hope to welcome you back soon for another fantastic stay!Warm regards,Emily OberhausenReservationist21c Museum Hotel Louisville
par un voyageur
Beautiful hotel in a great location
Publié le 17 mars 2024 sur HotelsIn addition to being a fine hotel in the usual ways, this hotel is also an experience thanks to the art. The art goes beyond being an interesting visual amenity; it’s a theme that runs through all places and aspects of the hotel—it’s part of the rooms, the bar, the restaurant, the lobby, and the gift shop. Our room was comfortable with two exceptions: 1) the layout of the room makes for a tight entrance or exit from the room itself and into or out of the bathroom, and 2) poor soundproofing—we could hear the guest in the next room cough, talk on the phone, etc., and the conversation among the housekeepers in the hallway might as well have been taking place inside our room. Still a lovely hotel and I wouldn’t even try to talk anyone out of staying there, but these drawbacks do detract from the otherwise high quality of the experience.
Commentaires de Gestion de l’hôtel
18 mars 2024 par EO, Gestion de l’hôtel
Thank you for taking the time to share your feedback regarding your recent stay at 21c Museum Hotel Louisville. We genuinely appreciate your insights and apologize for any discomfort or inconvenience you experienced during your time with us. It's disheartening to learn that we fell short of meeting your expectations. Please know that your comments will be carefully reviewed by our team, and we will strive to make improvements to ensure a more enjoyable experience for all our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more seamless stay.Warm regards,Emily Oberhausen21c Museum Hotel Louisville Reservationist
par un voyageur
Publié le 16 mars 2024 sur Expedia
The art gallery was really cool.
Commentaires de Gestion de l’hôtel
18 mars 2024 par EO, Gestion de l’hôtel
Thank you for taking the time to review your most recent stay at 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. I will share your review with our team, as I'm sure it will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services and overall guest experience.Thank you for choosing 21c Museum Hotel Louisville. We hope that your next visit will be even more delightful than the last.Best,Emily O.
par un voyageur
Publié le 15 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 mars 2024 par EO, Gestion de l’hôtel
Thank you for taking the time to review your most recent stay at 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. I will share your review with our team, as I'm sure it will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services and overall guest experience.Thank you for choosing 21c Museum Hotel Louisville. We hope that your next visit will be even more delightful than the last.Best,Emily O.
par un voyageur
Publié le 15 mars 2024 sur Expedia
Friendly front desk staff.
Commentaires de Gestion de l’hôtel
15 mars 2024 par EO, Gestion de l’hôtel
Thank you for taking the time to review your most recent stay at 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. I will share your review with our team, as I'm sure it will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services and overall guest experience.Thank you for choosing 21c Museum Hotel Louisville. We hope that your next visit will be even more delightful than the last.Best,Emily O.21c Louisville Reservationist
par un voyageur
Publié le 13 mars 2024 sur Expedia
Rooms are large and well-appointed. Staff was friendly and knowledgeable. Nice to our dog too. Love the art. Love the architecture in the neighborhood. Nice having a good restaurant on property. Our kind of place.
Commentaires de Gestion de l’hôtel
14 mars 2024 par Andrew C, Gestion de l’hôtel
Thank you so much for the great review! We are glad to hear that you had such a great time! We look forward to welcoming you and your dog back soon. 21c Team,
par un voyageur
Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mars 2024 par EO, Gestion de l’hôtel
Thank you for taking the time to review your most recent stay at 21c Museum Hotel Louisville. It is always a pleasure to receive positive feedback. I will share your review with our team, as I'm sure it will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services and overall guest experience.Thank you for choosing 21c Museum Hotel Louisville. We hope that your next visit will be even more delightful than the last.Best,Emily O.21c Louisville Reservationist
