Ratings based on 454 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Southgate
Posted May 18, 2024
Comment from Hotel Management
May 20, 2024 by Best Western Louisville South, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville
by A traveller
Posted Apr. 20, 2024
Comment from Hotel Management
May 11, 2024 by Best Western Louisville South, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville
by A traveller
Posted Mar. 1, 2024 on Expedia
The place has had some updating but if you look closely, it looks a little tired. The staff, though adquate, did not exhude friendliness. The room was pretty clean. Carpets appeared new. Breakfast was good. Eggs, bacon, sausage , toast bagels, ceral, waffles, etc. Wifi was terrible. It clearly needs updating.
Comment from Hotel Management
Mar. 2, 2024 by Best Western Louisville South, Hotel Management
Orest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A traveller
Posted Feb. 25, 2024 on Expedia
For the price it was quite alright. Liked the breakfast in the morning
Comment from Hotel Management
Feb. 26, 2024 by Best Western Louisville South, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville
by A traveller from BLOOMINGTON
Posted Feb. 24, 2024 on Expedia
Front desk employee was very nice. Hotel was quiet.
Comment from Hotel Management
Feb. 24, 2024 by Best Western Louisville South, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to reach out. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A traveller
Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Mar. 24, 2024 by Best Western Louisville South, Hotel Management
David,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to reach out!
by A traveller
Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Mar. 24, 2024 by Best Western Louisville South, Hotel Management
Larry,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A traveller
Posted Feb. 16, 2024 on Expedia
Clean and comfortable
Comment from Hotel Management
Mar. 2, 2024 by Best Western Louisville South, Hotel Management
Jason,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A traveller
Posted Feb. 11, 2024 on Expedia
Comment from Hotel Management
Mar. 2, 2024 by Best Western Louisville South, Hotel Management
Kairi,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A traveller
Posted Feb. 10, 2024 on Expedia
Beds were very comfortable and everyone there was very nice and friendly.
Comment from Hotel Management
Mar. 2, 2024 by Best Western Louisville South, Hotel Management
Tammie,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
