Note fondée sur 754 évaluations de clients
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4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
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par un voyageur
hôtel et service haut de gamme
Publié le 20 déc. 2021 sur Hotelssuper hôtel très bien équipé et très moderne. Matériaux et équipements de grande qualité. Lit hyper douillet. Chambre lit double avec aménagement en studio - coin cuisine. seul regret pour un Français, pas de vrai pain ni de vrai pain de mie au petit déj, juste un pain sucré en forme de Donut.
par un voyageur
Publié le 15 mars 2024 sur Hotels
par un voyageur
Publié le 13 mars 2024 sur Hotels
par un voyageur
Publié le 10 mars 2024 sur Expedia
par un voyageur
Worth a Trip just to Meet the Staff!
Publié le 5 mars 2024 sur HotelsThomas at the front desk and his manager, David, were both exceptionally friendly, polite, and helpful. The biggest surprise of the visit was the FABULOUS bartender, Monty. We stopped one evening, thinking we'd just have one drink before heading to our room, but had such a great time talking with him and were so impressed with his service that we wound up being there for a couple hours and a couple of refills each. Not only that, but we made a point of stopping in each night during our stay (though we exercised more self-control over the quantity of beverages during subsequent visits!).
Now, for the less-than-stellar. The bathroom left MUCH to be desired, despite having a pretty terrific shower with excellent water pressure, and the water got hot quickly, too; as Californians, it always makes us uneasy to have to let water run extensively to get hot. There are NO towel bars and no soap dish at the sink, so we had no choice but to get fresh towels every day (no way to let the towels dry between showers), and the bar of hand soap a) slid into the sink after use and b) made a mess on the sink surround. Worst of all, the bathroom has a barn-style sliding door, which doesn't create quite the level of privacy one would like for certain...bathroom activities.
We'll DEFINITELY return to the bar, but probably stay at a neighboring hotel next time, unless Hyatt modifies the bathrooms.
par un voyageur
Publié le 3 mars 2024 sur Expedia
Great Breakfast, nice stuff .comfortable beds
par un voyageur
Publié le 3 mars 2024 sur Hotels
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Check in was simple & easy, the front desk staff was friendly and helpful. The cleaning staff does an amazing job at maintaining the cleanliness of the rooms and entire hotel. I would definitely stay here again on my next trip to Louisville.
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Staff was great. Check-In was fast. Great food options to order and free breakfast was fantastic. Beds were comfortable and room was clean.
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Enjoyed our stay!
