Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
28 juill. 2023 par Customer Service, Gestion de l’hôtel
Thank you for the 5/5 rating, Marie-Claude!It's excellent you enjoyed your time at Hyatt Place Louisville East so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
par un voyageur
Publié le 10 mai 2019 sur Hotels
Commentaires de Gestion de l’hôtel
11 mai 2019 par Ryan L, Gestion de l’hôtel
Thank you for staying with us as it was our pleasure to have the opportunity to host you! We appreciate your feedback and look forward to hosting you again soon!
par un voyageur
Publié le 22 mars 2024
Commentaires de Gestion de l’hôtel
24 mars 2024 par Customer Service, Gestion de l’hôtel
Thanks for the amazing rating, Melissa!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hyatt Place Louisville East!
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Customer Service, Gestion de l’hôtel
Vanna, it seems your stay with us was satisfactory, but we aim to provide an exceptional experience. We'd love to have your insights to further improve our services. Next time, we hope we'll be able to exceed your expectations.
par un voyageur
Publié le 14 févr. 2024 sur Expedia
The breakfast was good and the staff was very helpful.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Customer Service, Gestion de l’hôtel
Gary, it's great to hear that you appreciated the breakfast at the property. Our team members indeed strive their best to offer superb service and providing insights like yours helps us remain focused on our commitment to excellence. Thank you for choosing to stay with us, and we hope for another opportunity to serve you even better next time.
par un voyageur
Publié le 11 févr. 2024 sur Hotels
The lady that worked the front desk on days wasn’t polite and was very short when asked questions. The lady on evenings/nights was very nice and knowledgeable. The hotel appeared to be an older Hyatt Place, than the others I’ve visited. But overall the stay was comfortable
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Customer Service, Gestion de l’hôtel
Anitra, it's regrettable to hear of your experience during the day, your feedback is valuable in our ongoing pursuit to improve guest experiences. Knowing you found our evening team member pleasant and knowledgeable is rewarding. We're glad that despite your observations, you managed to have a comfortable stay overall. We appreciate your feedback and hope to provide a more welcoming experience in the future.
par un voyageur
Nice hotel
Publié le 10 févr. 2024 sur HotelsThe rooms were nice and clean and very spacious. Not crazy about having to pay for parking but that was a minor inconvenience at most.
Commentaires de Gestion de l’hôtel
11 févr. 2024 par Customer Service, Gestion de l’hôtel
We appreciate your comments about the condition of our rooms at Hyatt Place Louisville East. It's encouraging to know you found them to be clean and spacious. Regarding your feedback about the parking, our goal is to ensure the utmost convenience for our guests, and we regret if this aspect didn't fully meet your expectations. We certainly hope to welcome you back in the future to provide an even more seamless stay.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Everything is cleana d stafff is friendly
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Customer Service, Gestion de l’hôtel
Clarence, it's great to hear that you appreciated the cleanliness and warm approach of our team members at Hyatt Place Louisville East. We're always here to provide an exceptional experience and look forward to welcoming you back in the future.
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Customer Service, Gestion de l’hôtel
Tywanda, it's delightful to read about your staying experience at Hyatt Place Louisville East. We appreciate the concise yet impactful recognition of our cleanliness standards. We strive to ensure our guests enjoy a comfortable ambiance. Thank you for choosing us and we look forward to welcoming you back soon.
par un voyageur
Publié le 3 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Customer Service, Gestion de l’hôtel
Erin, thank you for taking the time to rate Hyatt Place Louisville East. It seems your experience was largely positive and we appreciate your feedback. We strive to make each stay memorable and hope to welcome you back soon.
