Note fondée sur 748 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Just horrible
Publié le 24 févr. 2024 sur HotelsIf you want to have a horrible time, this is the place. Everything is dirty ,the room has not been cleaned for the past 3 days ,just the towels changed once. The pool was closed for maintenance..., just that they don't want to heat the water. Everything is dirty but the best is the breakfast. The eggs in the photo are there as a witness. I think they were there a long time ago, yellow water at the bottom of the tub. They're still there after 3 days.
We won't be coming back.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Manager, Gestion de l’hôtel
Dear Guest, We regret to hear about your recent experience and appreciate your feedback. We are constantly working to improve our services and appreciate you bringing these concerns to our attention. Please feel free to reach out to our management team directly to discuss your stay further. Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 13 mai 2024
Nice sleeping beds everything worked very good breakfast.
Commentaires de Gestion de l’hôtel
14 mai 2024 par Manager, Gestion de l’hôtel
Hello Grover,We're delighted to hear that you enjoyed the comfortable beds and breakfast during your stay. Your positive feedback is truly appreciated, and we hope to welcome you back soon for another great experience at our hotel.
par un voyageur
Publié le 17 avr. 2024
Commentaires de Gestion de l’hôtel
8 mai 2024 par Manager, Gestion de l’hôtel
Hello Eric,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.
par un voyageur de Liberty Twp
Publié le 6 avr. 2024
Commentaires de Gestion de l’hôtel
26 avr. 2024 par Manager, Gestion de l’hôtel
Hello Travis,We are thrilled to hear that you had a wonderful experience at our hotel! If you have any additional feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another exceptional stay!
par un voyageur
Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mars 2024 par Manager, Gestion de l’hôtel
Hello Steven,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Don’t recommend
Publié le 11 mars 2024 sur HotelsWe had the room with a kitchen. Nothing is provided like pots and pans or utensils. When we arrived, there was food in the microwave and in the refrigerator. Turning on the shower was like figuring out a puzzle to keep the shower on and the right temperature. The hard floors did not look like they were clean. It looked like they just vacuumed and wiped things down. I hope they changed the sheets. The bed was comfortable and front desk people were pleasant.
Commentaires de Gestion de l’hôtel
13 mars 2024 par Manager, Gestion de l’hôtel
Hello Dawn Marie, We appreciate you sharing your experience with us. Please note that our rooms are equipped with kitchen amenities available upon request, and we apologize for any oversights during your stay. Our team values your feedback and will address your concerns internally. We're delighted you found our bed comfortable and enjoyed interactions with our front desk staff. Thank you for choosing to stay with us.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Hello Teandra,We appreciate your comments and regret to hear about your experience. Your comments will be shared with our team for future improvements. We hope to have the opportunity to welcome you back and provide a better stay next time. Thank you for sharing your thoughts.
par un voyageur
Publié le 10 mars 2024 sur Hotels
Check un eas straight forward and gast. Hotel is is basic and noisy. Biggest issue is the access to the location, which is complicated
Commentaires de Gestion de l’hôtel
12 mars 2024 par Manager, Gestion de l’hôtel
Hello Hanan,We appreciate you sharing your experience with us. Our team values all feedback as it helps us improve. If you have any further details you'd like to provide about the location access, please don't hesitate to reach out to our management directly. Thank you for choosing to stay with us.
par un voyageur
Publié le 7 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Ron,We appreciate you choosing our hotel for your stay. If there were any areas that fell short of your expectations, please feel free to contact us directly so we can address them accordingly. We value your input and hope to welcome you back for an improved experience.
par un voyageur
Publié le 2 mars 2024 sur Expedia
The jetted tub did not work
Commentaires de Gestion de l’hôtel
5 mars 2024 par Manager, Gestion de l’hôtel
Hello Samuel, We apologize for any inconvenience experienced during your stay. We always aim to provide the best possible amenities for our guests. Should you have any future concerns, please do not hesitate to contact our management team directly to address any issues.
