Note fondée sur 298 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,4 sur 5
86 % des clients le recommandent
3,7 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 15 mars 2024 sur Expedia
There was great amenities stove top, fridge/freezer full size,washer/dryers, vinyl floors. Pet friendly everyone stays to themselves . Definitely felt safe and they allowed me to change out my bed linens and towels after 3 days which is their policy you have to stay three days before changing them unless you request housekeeping. Overall would stay here again. We extended our stay a week after staying a week.
Commentaires de Gestion de l’hôtel
18 mars 2024 par A.G.M. Kevin H., Gestion de l’hôtel
Thank you for the response to our online survey.You are valued as a guest .We look forward to your next visit.
5 sur 5
par un voyageur

Publié le 11 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 avr. 2024 par Kevin H, Gestion de l’hôtel
Thank you for responding to our online survey. We appreciate the positive review and we look forward to your next visit!
1 sur 5
par un voyageur

Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par A.G.M Kevin H., Gestion de l’hôtel
Thank you for responding to our online survey. It seems we may have missed the mark. Our appologies. We hope that you give us another chance.Sincerely
1 sur 5
par un voyageur

Publié le 25 févr. 2024 sur Expedia
The bed in the room was a roll out bed! I will never recommend this hotel to anyone.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Kevin, Gestion de l’hôtel
Danielle;Thank you for responding to our online survey.We are sorry that our full sized bed were not to your liking.Kevin HeltonA.G.MWoodspring suites Jeffersontown/Louisville, Ky(502) 290-0036
3 sur 5
par un voyageur

Publié le 24 févr. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Kevin, Gestion de l’hôtel
Teo;Thank you for responding our online survey.We appreciate your positive feedback. Sincerely;Kevin HeltonA.G.MWoodspring Suites Jeffersontown/Louisville Ky(502)290-0036
4 sur 5
par un voyageur

Publié le 22 févr. 2024 sur Expedia
Stayed here for a few weeks after my house caught on fire. Room had everything I needed, staff was friendly and there were plenty of food and shops around the hotel. Would stay again
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Brianna Vaughn, Gestion de l’hôtel
It's mutual, Makaila. We would love for you to stay again too! Thanks for the review and safe travels!
1 sur 5
par un voyageur

Publié le 16 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Brianna Vaughn, Gestion de l’hôtel
We apologize for any issues you experienced during your stay with us, James. We hope you give us another shot in the future.
5 sur 5
par un voyageur

Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Brianna Vaughn, Gestion de l’hôtel
Thanks for the stellar review, Ariel. We hope to host you again soon!
3 sur 5
par un voyageur

Smells like cigarettes

Publié le 13 janv. 2024 sur Hotels
The whole place smells of cigarette smoke or whatever they use to try to cover it. And the front desk attendant might not be there all the time.
Commentaires de Gestion de l’hôtel
14 janv. 2024 par A.G.M, Gestion de l’hôtel
Hello;Thank you for taking the time to complete our online survey.We will address the issues that you've brought to our attention. Thank you for letting us know.Sincerely;Kevin HeltonA.G.MWoodspring Suites, Jeffersontown/Louisville Ky
5 sur 5
par un voyageur

Clean and tidy!

Publié le 29 juill. 2023 sur Hotels
We arrived at the hotel at 1:45 am. Just before the check in cutoff! I didn't recall seeing a check in cutoff so that might be better publicized. The hotel is VERY clean! We were exhausted when we arrived after a full day of driving so it was nice to have a clean place to crash! It was also very quiet given it is so close to the highway.
Commentaires de Gestion de l’hôtel
9 août 2023 par Kevin Helton Assistant General Manager, Gestion de l’hôtel
Thank you for choosing Woodspring Suites ! We appologize about the misunderstanding in regards to checking in, however we are pleased to hear that everything else was great. Come see us again.