Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 mars 2024
Front desk was extremely friendly.
Disliked that we had trouble with the key cards had to go back down to front desk at midnight since our cards would not work
Numerous black Hair was found on the bed sheets
Chair arms was very loose
No light bulb in beside lamp
Commentaires de Gestion de l’hôtel
26 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Donald,Thank you for the stay at our hotel. We are very sorry to hear that your stay did not meet expectations. Housekeeping, Maintenance and cleanliness is our top priority at the hotel, I will share your comments appropriately with the housekeeping team to ensure that this was an isolated incident.Sincerely,Hotel Manager
par un voyageur
Publié le 3 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lori, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager
par un voyageur
Night douche management
Publié le 3 mars 2024 sur HotelsHad a friend over and i guess our music got a little too loud and had a noise complaint called in. The management called us and i quickly turned off the music however the hotel rep continued to go on and scold me like i was some child, bro i understood as soon as you said noise complaint you didn't have to go on and on i'm not a damn kid. Def won't be coming back to stay at this hotel.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager
par un voyageur
Publié le 29 févr. 2024 sur Expedia
Newly renovated rooms very nice for the price
Commentaires de Gestion de l’hôtel
1 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jevan,Thank you for the stay at our hotel. I’m so pleased you had a completely positive experience with us and enjoyed our services. We are glad to note that you found our clean, comfortable hotel with a great price. We certainly try our best to offer the best and certainly the most comfortable stay possible. We hope to see you again soon. SincerelyHotel Manager
par un voyageur
Upsetting
Publié le 26 févr. 2024 sur HotelsBooked on Hotels.vom and they cancelled my reservation because they charged my card before I even got there and told me I couldn't have my room. And had to find a room
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Meagan,Thank you for posting your comments. I have personally taken action based on your comments to investigate these claims, as we have never come across such incidence in past. This is something we take very seriously and if necessary we will take immediate action. Sincerely,Hotel Manager
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Surprisingly great breakfast!
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lisa,Thank you for the stay at our hotel. We appreciate your feedback regarding the breakfast at our hotel. We're glad to hear that you enjoyed the breakfast. Providing a good breakfast is important to us, as it helps our guests start their day off right. Thank you for choosing to stay with us, and we hope to welcome you back in the future.SincerelyHotel Manager
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lytasha,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Staff was friendly enough. The property could use some upkeep. Issues with my rooms main door, desk chair was ghetto, wonky bathroom door handle, an abundance of bird crap on the sidewalk at the stairs entrance. Breakfast was decent.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear John,Thank you for the stay at our hotel. We are happy to learn that your overall experience was excellent and you see our staff was friendly and helpful. We are always trying to provide a great experience for the new guest.We have noted your concern and forwarded to the management department. We will surely work on it. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.SincerelyHotel Manager
par un voyageur
Publié le 13 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Hector,Thanks for sharing your great feedback and giving a 8 out of 10 ratings. Your rating is very encouraging and motivates our staff. We are always trying to provide great services to the new guest. I hope to you will recommend our hotel with your family and friends. Thanks for your feedback.SincerelyHotel Manager
par un voyageur de Enid
Publié le 12 févr. 2024 sur Expedia
Super nice room and very respectful price! I would definitely stay here again!
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Justin,Thank you for indicating that you would stay with us again. That's the highest compliment possible. Our goal is an excellent experience for every guest, and we are pleased we are completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. SincerelyHotel Manager
