Ratings based on 825 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 18, 2024 on Expedia
Can get loud on weekends til very late
Comment from Hotel Management
Mar. 19, 2024 by Andreas, Hotel Management
Thank you for your feedback. We appreciate your positive comments. Regarding the noise on weekends, we apologize for any inconvenience this may have caused you. Indeed, due to our central location, there can be increased activity in the surrounding area, especially on weekends. We hope to have the opportunity to welcome you back in the future.Kind regards Andreas and the AMERON Luzern
by A traveller
Posted Mar. 9, 2024 on Expedia
We really enjoyed our stay in this hotel. We stayed in 4 different hotels in this trip, and this was the best. Location was steps away from the Chapel bridge. Close to the train station. Breakfast was very good with many choices. The whole hotel seems very clean. The bed was comfortable. The bathroom was very clean. Very organized in communication as I get emails for the city guest pass days before arrival.
Comment from Hotel Management
Mar. 9, 2024 by Andreas, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that we were able to provide you with a memorable experience. It's great to know that you appreciated our convenient location near the Chapel Bridge and train station, as well as our delicious breakfast options and cleanliness throughout the hotel. We strive to provide excellent service and communication, and we're glad to hear that you found our pre-arrival emails helpful. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Best regards Andreas and the AMERON Team
by A traveller
Posted Mar. 7, 2024 on Hotels
Great location , near train station and old town lucern. Modern and clean.
Comment from Hotel Management
Mar. 7, 2024 by Andreas, Hotel Management
Thank you for your positive review! We're thrilled to hear that you enjoyed our hotel's convenient location. It's great to know that you found our facilities modern and clean. We hope to welcome you back again for another enjoyable stay!Best regardsAndreas and the AMERON Flora
by A traveller
Posted Mar. 4, 2024 on Expedia
Nice property in a convenient location.
Comment from Hotel Management
Mar. 5, 2024 by Andreas, Hotel Management
Thank you for your feedback! We're glad to hear that you found our property nice and in a convenient location. We hope to have the opportunity to welcome you back in the future!Best regards Andreas and the AMERON Team
by A traveller
Posted Feb. 26, 2024 on Expedia
Great location
Comment from Hotel Management
Feb. 29, 2024 by Andreas, Hotel Management
Thank you for your amazing feedback. We're delighted to hear that you enjoyed our hotel's location! If there's anything else we can assist you with or if you have any feedback to share, please don't hesitate to let us know. We hope to welcome you back again soon!Kind regards Andreas and the AMERON Flora Team
by A traveller
Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 24, 2024 by Andreas, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated our central location and cleanliness. We look forward to welcoming you back again soon!Best regards Andreas and the AMERON Team
by A traveller
Posted Feb. 25, 2024 on Expedia
Best location! Close to train station and to main points of interest. Nice rooms.
Comment from Hotel Management
Feb. 26, 2024 by Andreas, Hotel Management
Thank you for your feedback! We're glad to hear that you enjoyed the hotel's location, close to the train station, and main points of interest, as well as the quality of the rooms. We hope to welcome you back in the future!Kind regardsAndreas and the AMERON Flora Team
by A traveller
Posted Feb. 22, 2024 on Expedia
Comment from Hotel Management
Mar. 24, 2024 by Andreas, Hotel Management
We truly appreciate your fantastic review! It's delightful to know that you had a great stay and found our central location and cleanliness to your liking. We can't wait to have you stay with us again!Kind regards Andreas and the Flora Team
by A traveller
Posted Feb. 16, 2024 on Expedia
Comment from Hotel Management
Mar. 24, 2024 by Andreas, Hotel Management
Thank you for taking the time to share your feedback with us. We're happy to hear that you had a good experience during your stay.Best regards Andreas and the AMERON Luzern Team
by A traveller
Posted Feb. 8, 2024 on Expedia
Great location and nice facilities
Comment from Hotel Management
Feb. 8, 2024 by Andreas, Hotel Management
Thank you for your feedback! We're delighted to hear that you enjoyed our great location and facilities. We appreciate your support and hope to welcome you back again soon!Kind regardsAndreas and the AMERON Team
