Ratings based on 151 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 29, 2023 on Expedia
Our room was not ready at the promised 3 pm. The elevator was broken. 4 flights of dirty stairs to a bed with springs popping up. Hot and cold water intermittent throughout a shower. Charged $25 for a one hour late checkout. I would never recommend this hotel.
Comment from Hotel Management
Oct. 29, 2023 by Reception, Hotel Management
Hello Helene. As explained upon your arrival, Housekeeping was extremely busy that day and needed a little more time to prepare all the rooms. As discussed upon your departure, our staff work very hard to make our guests feel comfortable. If you had come to reception to tell us that you were not happy with your room/bed we could have found an alternative for you. Likewise, had we known that you were having trouble with the hot water, we could have done something about it. The check in card which you read and signed upon arrival, states clearly that check out is at 10am. We offer the option of a late check at an additional charge of 25.The lift repair is in hand.
by A traveller
Posted Oct. 26, 2023 on Expedia
Liked the list building
Comment from Hotel Management
Oct. 28, 2023 by Reception, Hotel Management
Thank you for your review, Simon.
by A traveller
A little tired
Posted Oct. 26, 2023 on HotelsQuite a tired hotel. The single room had a slightly challenging layout to dry wet clothes on a rainy day, and the bathroom, while large, was cold and damp. I just missed the main dinner sitting (at 7.30), so was grateful for the pizza options available until 9, which was large and well loaded. Breakfast started quite late, but the team was kind enough to open up continental options a few minutes early.
Comment from Hotel Management
Oct. 26, 2023 by Reception, Hotel Management
Thank you for your review, Duncan.
by A traveller
Posted Oct. 16, 2023 on Expedia
Excellent location, clean and quiet room,excellent price, definitely worth another visit.
Comment from Hotel Management
Oct. 17, 2023 by Reception, Hotel Management
Thank you for your kind words. We look forward to seeing you again.
by A traveller
Posted Oct. 16, 2023 on Hotels
Comment from Hotel Management
Oct. 17, 2023 by Reception, Hotel Management
Thank you,Paul. We are glad you enjoyed your stay.
by A traveller
Two night stay
Posted Oct. 10, 2023 on HotelsWe stayed here for 2 nights. The room was large and comfortable with great views of Lynton town. We were on the 3rd floor of the hotel and the lift was out of order for the entire stay. If you have mobility problems this would be a problem. The hotel is a grand old building and was inexpensive so perfect for our needs.
Comment from Hotel Management
Oct. 28, 2023 by Reception, Hotel Management
Thank you for your review. We are glad you enjoyed your stay. The lift repair is in hand.
by A traveller
Posted Oct. 8, 2023 on Expedia
Good value and the hotel is in an excellent location in the centre of town, with fabulous views. Only slight disadvantage is that the lift was not working. Also the hotel is very popular with dog owners, which we did not realise. If you don't like dogs, the occasional barking or the implications of having animals in the hotel it may not be for you. But great if you are a dog owner. There is very limited parking in the hotel so that needs to be booked, though there is parking nearby. Good selection of shops and restaurants nearby too. This is not a luxury hotel but it has all you need, is comfortable, in a great location and the staff are very cheery.
Comment from Hotel Management
Oct. 9, 2023 by Reception Team, Hotel Management
HI Lindsey, Thank you for taking the time to wright a review, apologies regarding the lift, this is not an accruing thing, but was very unfortunate for your stay.
by A traveller
Posted Oct. 8, 2023 on Expedia
Perfect location right in the middle of Lynton, no on-site parking but not a problem as carpark very close and as I was on my motorbike it was free. Staff very helpful and friendly, would recommend to anyone thing of a cheap break away.
Comment from Hotel Management
Oct. 8, 2023 by Reception Team, Hotel Management
Thank you for the lovely feedback, Ian. We are glad to hear you had a lovely time at our hotel and we are looking forward to your next visit.
by A traveller
Posted Oct. 8, 2023 on Expedia
Very basic hotel with nice view and dog friendly 🙃
Comment from Hotel Management
Oct. 8, 2023 by Reception Team, Hotel Management
Thank you for your review, Nora. We are glad you enjoyed your stay with us.
by A traveller
Posted Sep. 29, 2023 on Expedia
Comment from Hotel Management
Oct. 20, 2023 by Reception Team, Hotel Management
Thank you for grading us, Pieter. We're glad you had an amazing time with us
