Ratings based on 120 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 16, 2024 on Hotels
by A traveller
Posted Feb. 11, 2024 on Expedia
Beautiful unique hotel in the jungle
by A traveller
Posted Jan. 4, 2024 on Hotels
by A traveller
Posted Dec. 1, 2023 on Expedia
Overall positive stay. Best location in Machu Picchu. Sauna was a disappointment. Service was good and rooms are nice. Breakfast and dinner are included. Walkable to town and train.
by A traveller
Posted Oct. 24, 2023 on Expedia
beautiful property and great location
by A traveller
Posted Oct. 15, 2023 on Hotels
by A traveller
Posted Sep. 20, 2023 on Expedia
Very beautiful property. Staff was very friendly and helpful!
by A traveller
Posted Aug. 31, 2023 on Hotels
by A traveller
Great, but not perfect
Posted Jun. 29, 2023 on HotelsMagical, beautiful establishment. The staff was amazing - they helped us with travel plans beyond Aguas Calientes, as well. The food is divine - truly, some of the best we had in the country. The two issues we had were as follows: the rooms, unless you get one up the hill, aren't particularly private. Ours wasn't too bad - there were plenty worse - but we had to close all of our shades to have any true privacy, which deprived us of natural light. Many rooms, including ours, are in the walkway, so guests and staff walk right by your room with regularity. Also, we were eaten alive after only five minutes by the pool - over 50 bites on each leg. Obviously, a hotel can't control the insect population, but by the next day the pool had been drained. Too bad that it hadn't been the day before. At over $500 per night, I have no complaints about the food or service or the hotel setting - all were absolutely elite - but between the room issue and the pool disaster, it didn't end up being a great value.
by A traveller
Posted Jun. 9, 2023 on Expedia
