Note fondée sur 1 415 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 févr. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
23 févr. 2024 par Manager, Gestion de l’hôtel
Hello Nancy,We are delighted to hear that you enjoyed your stay with us. Our team works hard to ensure every guest has a memorable experience. Should you have any further feedback or wish to share your positive experience with others, please reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
par un voyageur
Publié le 5 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 juin 2023 par Manager, Gestion de l’hôtel
Hello Corinne,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.
par un voyageur
Publié le 4 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2022 par Manager, Gestion de l’hôtel
Hello henry, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,
par un voyageur
Publié le 22 mai 2024
Basic hotel and the price was reasonable. Didn’t like location.
Commentaires de Gestion de l’hôtel
23 mai 2024 par Manager, Gestion de l’hôtel
Hello Christine, Thank you for sharing your feedback with us. We appreciate your kind words about our reasonable pricing and are sorry to hear the location did not meet your expectations. Should you have any further concerns or feedback, please feel free to reach out to our management team directly.
par un voyageur de Greenwood
Publié le 22 avr. 2024
The bathroom walls had writing on them and were dirty. The ledge above the bed had food on it. It was a nice hotel but could be cleaner.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Manager, Gestion de l’hôtel
Hello COURTNEY, We appreciate your feedback regarding your recent stay with us. Your comments have been passed along to our housekeeping team for review. We strive to ensure all areas of our hotel meet high cleanliness standards. Your input will help us improve for future guests.
par un voyageur
Publié le 7 mars 2024 sur Expedia
This hotel was not the best or the worst place we’ve stayed. The staff was welcoming and helpful but the room and hotel decor was a bit off. The rooms were spacious but the lighting was terrible and it was rather dark in the room. Our phone was also broken so we had to go to the front desk when we needed anything. We wouldn’t recommend this place to friends.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Manager, Gestion de l’hôtel
Hello Lucas,We appreciate your feedback regarding your recent stay with us. Our team aims to provide a welcoming environment for all our guests. We regret if the room decor and lighting did not meet your expectations. We encourage guests to reach out to our front desk for immediate assistance. Thank you for sharing your experience, and we hope to welcome you back in the future.
par un voyageur
Excellent But Too Restrictive
Publié le 5 mars 2024 sur HotelsExcellent hotel BUT, no smoking OUTSIDE the front. Only at the side of the building. So my ladyfriend smoker had to stand in the freezing, driving rain to smoke. No matter what you opinion on smoking is, it remains legal. If we restrict the use of this sin then perhaps alcohol usage should also be severely restricted. Where do we stop ?
Commentaires de Gestion de l’hôtel
7 mars 2024 par Manager, Gestion de l’hôtel
Hello david,We appreciate your feedback and understand your concern. Our smoking policy is in place to ensure the comfort of all guests. We apologize for any inconvenience this may have caused and encourage guests to reach out to management directly for any further assistance or suggestions. Thank you for staying with us.
par un voyageur
Publié le 5 mars 2024 sur Hotels
Hotel room was dirty. Bathroom walls were dirty. Sheets had stains on them.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Manager, Gestion de l’hôtel
Dear Guest, We're sorry to hear about your experience and appreciate your feedback. Your concerns will be shared with the relevant team for review. Please don't hesitate to reach out to our management team with any further details for investigation.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Room was very nice, however facilities felt pretty dirty.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Mitch, We appreciate your feedback regarding the cleanliness of our facilities and will address this with our team for improvement. Thank you for choosing to stay with us and we hope to welcome you back in the future.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Trisha was extremely helpful with the check-in process and the custodial staff was also very helpful! Beautiful hotel. Pool is small, but hot tub was great!
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Natalie,We appreciate your kind words regarding our staff and facilities. It's wonderful to hear that you enjoyed your stay and found our hotel beautiful. We're glad you had a great time at the hot tub and hope you were able to relax and unwind during your visit.
